Pitco Frialator Pitco PCC14 User Manual

Page of 11
TROUBLESHOOTING GUIDE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE: 
 
The technical content of this manual, 
including any wiring diagrams, schemat-
ics, parts breakdown illustrations and / 
or adjustment procedures, is intended 
for use ONLY by qualified technical 
personnel
 
 
 
 
 
 
10
NOTE: 
 
For warranty service, call Pitco direct at
800-258-3708 for authorization, we will 
dispatch the nearest authorized service
agency. 
SYMPTOM 
POSSIBLE CAUSE 
SUGGESTED REMEDY 
 
No power to unit 
Not plugged in or circuit breaker 
tripped 
Check or reset circuit breaker 
Connect to proper receptacle 
Power cord damaged 
Check - replace if required 
Power switch damaged or defective 
Check - replace if required 
Food dries out too 
quickly 
Operation where product temp is too 
high 
Check product temps going into hold-
ing cabinet 
Thermostat incorrectly set or defective  Check proper operation or calibration 
of thermostat 
Unit is on, motors 
are running but no 
heat 
Internal wiring error 
Call service technician 
Element hi-limit trip  /defective 
Call service technician 
Takes too long to 
get to temperature 
Improper voltage 
Call service technician to verify in-
coming voltage matches  cabinet 
specifications. 
Unit is hot 
but low or no airflow 
Internal wiring error 
Call service technician 
Circulation motor has quit 
Call service technician 
Improper voltage 
Call service technician to verify in-
coming voltage matches cabinet 
specifications.