Toshiba Work Light Strata CTX User Manual

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Call Processing
Releasing a Call
Strata CTX Attendant Console    09/02 
  
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To answer a specific call
Highlight the call using the Up/Down arrows on your keyboard, then press 
$QVZHU
...or double click on the call to answer. 
To make notes about a call
Click the Prompt/Notes tab, then click in the text area with your cursor and type 
notes (shown below). The notes disappear when you disconnect the call.
Releasing a Call
While on an active call, press 
5HOHDVH
(Enter) on the keyboard
...or click the 
5HOHDVH
 icon
...or select Call > Release.
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