Chauvet DMX-750 User Manual

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DMX-750 Manual Version 1.1 
 
 
12 
General Troubleshooting 
 
Applies to 
Symptom Solution(s) 
Lights 
Foggers 
& Snow 
Controllers 
Dimmers
& Chaser 
Auto shut off 
Check fan thermal switch reset 
 
 
 
Beam is very dim or not bright 
Clean optical system or replace lamp 
Check 220/110v switch for proper setting 
 
 
 
Breaker/Fuse keeps blowing 
Check total load placed on device 
 
 
 
Chase is too slow 
Check users manual for speed adjustment 
 
Device has no power 
Check for power on Mains. 
Check device’s fuse. (internal and/or external) 
 
Fixture is on but there is no 
movement to the audio 
Make sure you have the correct audio mode on the 
control switches. If audio provided via ¼” jack, make 
sure a live audio signal exists 
Adjust sound sensitivity knob 
 
Fluid indicator not working 
The filter tip on the end of the tube inserted into the 
fluid container must float freely in order to measure 
correctly, check to see if perhaps it is stuck 
 
 
 
Fogger or Snow output has 
dropped 
Clean with distilled water and vinegar 
Replace hose 
 
 
 
Lamps cuts off sporadically  
Possible bad lamp or fixture is overheating. 
Lamp may be at end of its life. 
 
 
 
Light will not come on after 
power failure 
Some discharge lamps require a cooling off period 
before the electronics in the fixture can kick start it 
again, wait 5 to 10 minutes before powering up 
 
 
 
Loss of signal 
Use only DMX cables 
Install terminator 
Motor movements are jerky or 
jumpy 
Possible bad motor driver or sensors 
Check  polarity switch on controller 
 
 
Moves slow 
Check 220/110v switch for proper setting 
 
 
 
No flash 
Re-install bulb, may have shifted in shipping 
 
 
 
No fog 
Check fluid tank if empty 
Make sure green light is on (for power) 
 
 
 
No laser output 
Bounce mirror motor may have shifted during 
shipping, readjust  
 
 
 
No light output 
Check slip ring & brushes for contact  
Install bulb 
Call service technician 
 
 
 
Relay will not work 
Check reset switch 
Check cable connections 
 
 
 
Remote does not work 
Make sure connector is firmly connected to device 
 
 
Stand alone mode 
All Chauvet lighting fixtures featuring stand-alone 
functions do not require additional settings, simply 
power the fixture and it will automatically enter into 
this mode 
 
 
 
Unit wobbles when rotating 
Check for damages possibly incurred during 
shipping