Agilent Technologies Cell Phone Accessories 8935 series e6380a User Manual

Page of 320
Chapter 11
303
Error Messages
General Information About Error Messages
The Message Display 
During instrument operation, various messages may appear on the Test 
Set’s display. Prompt-type messages generally appear on the first line of 
the Test Set’s display. General operating and error messages usually 
appear on the second line of the display. Some messages are persistent; 
they remain displayed until the error condition no longer exists, or until 
another persistent message with greater priority occurs. Other 
messages are only displayed when the error first occurs; they are 
removed when a key is pressed or the knob is turned, or when a GPIB 
command is received. Many of the messages are displayed on the 
ERROR MESSAGE screen until the instrument is turned off. 
Messages that are about error conditions may tell you what to do to 
correct the error (turn something off, reduce a field’s value, press a 
certain key, and so forth). Messages and prompts are sometimes 
accompanied by a beep or warble. 
NOTE
Warbles and Beeps 
A warble sound indicates that an instrument-damaging event is 
occurring. Beeps often occur only with the first occurrence of the 
message. Prompts are generally silent. 
Non-Recoverable Firmware Error 
The non-recoverable firmware error is very important. It appears when 
an unanticipated event occurs that the Test Set’s firmware cannot 
handle. The message appears in the center of the Test Set’s display and 
(except for the two lines in the second paragraph) has the form: 
Non-recoverable firmware error. Please record the 2 lines of
text below and contact Agilent Technologies through your 
local
service center or by calling (800) 827-3848 (USA, collect) 
and
asking to speak to the Service Engineer.
‘Address error exception’
 at line number 0
To continue operation, turn POWER off and back on.
Follow the instructions in the message. 
Unfortunately, you will not be able to recover from this condition. You 
must switch the Test Set off and back on. When you rerun the test 
where the Error Message occurred, it may not occur again. If it does 
reappear, it would be helpful to Agilent Technologies to record exactly 
what the configuration of the instrument was when the error appeared 
and contact Agilent Technologies.