Alsoft DiskWarrior - 2.0 Instruction Manual
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Chapter 3: Troubleshooting and Error Messages Troubleshooting
Troubleshooting
If after installing DiskWarrior, your Mac OS computer begins behaving abnormally, you may be
experiencing an “extension conflict.” Extension conflicts are incompatibilities between software
that extends your System, such as System extensions, Control Panels and Chooser extensions.
experiencing an “extension conflict.” Extension conflicts are incompatibilities between software
that extends your System, such as System extensions, Control Panels and Chooser extensions.
Typical symptoms of conflict with a newly installed extension are:
1) An extension’s startup icon is not displayed normally (indicating it could not load
properly).
2) Your Mac OS computer “stalls” during startup.
3) Your screen freezes and/or the mouse becomes inactive.
4) A System error occurs.
3) Your screen freezes and/or the mouse becomes inactive.
4) A System error occurs.
Some common sense rules for installing any extension into your System Folder:
1) Add only one (1) extension at a time.
2) Test the new extension.
3) Test your previously installed extensions.
4) Test your applications.
5) If no problems, install your next extension.
2) Test the new extension.
3) Test your previously installed extensions.
4) Test your applications.
5) If no problems, install your next extension.
If none of the startup icons for DiskWarrior are displayed at startup and you have some type of
extension management utility program (Extensions Manager, Now Startup Manager, Conflict
Catcher, etc.), verify that your utility has ENABLED the DiskWarrior Extension.
extension management utility program (Extensions Manager, Now Startup Manager, Conflict
Catcher, etc.), verify that your utility has ENABLED the DiskWarrior Extension.
Figure 3-1
DiskWarrior icons displayed at startup.
If you encounter any NEW difficulties after installing DiskWarrior, the following steps can be used
to quickly identify the conflict or, in some cases, even eliminate it. Try each, one at a time, in the
order shown:
to quickly identify the conflict or, in some cases, even eliminate it. Try each, one at a time, in the
order shown:
1) Verify that you are running Mac OS 8.1 or greater.
•
This can be done by choosing “About This Computer…” from the Apple menu
while in the Finder.
while in the Finder.
Loaded, On
Not Loaded
Loaded, Off