Mio P350 User Manual

Page of 105
 
7 Troubleshooting 
guide 
Thank you again for purchasing our product. We hope you will enjoy every minute of 
using it. However you may face difficulties before you get really accustomed to Mio 
Map. In such cases, please, refer to this table of frequently encountered problematic 
situations. 
 
I cannot find the green arrow that would 
show my location. Navigation does not 
start. 
Check the GPS status icon on any of the 
map screens (4.3.9) or the GPS Data 
screen (4.4). It is likely that the GPS 
cannot determine your position. Move the 
GPS out of cover to get a position fix. 
The GPS is connected, sending valid 
position data, yet I cannot see the green 
arrow that would show my position. 
You should see a large semi-transparent 
‘Lock’ icon (4.3.4) on the screen. Tap this 
to re-enable the Lock-to-Position feature 
that moves the map back to your actual 
location. 
The green arrow shows my location, but I 
cannot see the route (orange or red line), 
and no voice instructions are announced. 
It is likely that you have no active route. 
Check the upper left corner of the 
Cockpit screen (4.3.1) if you can see the 
indication for the next turn or not. If this 
field is blank, you have no route planned, 
so you need to create one first. It is a 
common mistake to find a destination, 
show it on the map, but forget to tap the 
‘Route To’ button in the Cursor menu 
(4.3.13) to create the route. Be sure to 
follow these steps, or always plan your 
routes by using one of the buttons on the 
Main menu screen. This will ensure your 
route is calculated automatically as soon 
as the destination has been selected. 
I cannot see the Lock button on the 
screen, yet the map is not rotated during 
driving. 
Look for a small, red ‘N’ letter on the 
compass icon (4.3.8) or an aeroplane 
icon instead of it. It is likely that you had 
initiated the North-up map orientation or 
 
94