BMW 525i Sedan Warranty Information
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From
the information you provide, the BMW
Roadside Assistance service representative will
determine
determine
the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00 per
incident by BMW Roadside Assistance.
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00 per
incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The New
Vehicle Limited Warranty does not cover any of
the above on-site services.
are the responsibility of the owner/driver. The New
Vehicle Limited Warranty does not cover any of
the above on-site services.
Lock-Out
For security purposes, the driver will need to prove
ownership by presenting proper documentation,
i.e., a valid drivers license, registration, etc. Lock-
out service will be provided up to a maximum of
$100.00 per incident.
ownership by presenting proper documentation,
i.e., a valid drivers license, registration, etc. Lock-
out service will be provided up to a maximum of
$100.00 per incident.
Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center.
Your vehicle is also covered in the event of an
accident or collision.
mally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center.
Your vehicle is also covered in the event of an
accident or collision.
Sign-and-Drive
In most instances, services provided under the
BMW Roadside Assistance Program do not re-
quire immediate payment.
BMW Roadside Assistance Program do not re-
quire immediate payment.
Usually, you will be able to sign a receipt, so the
provider of the service can be reimbursed di-
rectly by BMW Roadside Assistance.
provider of the service can be reimbursed di-
rectly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by you
directly to the provider of the services.
directly to the provider of the services.
Auto Valet Service
Should there be a need beyond BMW Roadside
Assistance, Auto Valet will provide a personal
assistant who will help in every way to get you to
your final destination. Auto Valet will help you
locate a rental car or taxi agency, hotel or even
help procure airline reservations.
Assistance, Auto Valet will provide a personal
assistant who will help in every way to get you to
your final destination. Auto Valet will help you
locate a rental car or taxi agency, hotel or even
help procure airline reservations.
In event of an emergency, this service will assist
you in getting information out to the proper party
whether it’s business or personal. If unable to
contact, the message relay service will docu-
ment the information, and will make reasonable
efforts to deliver the message to the message
recipient.
you in getting information out to the proper party
whether it’s business or personal. If unable to
contact, the message relay service will docu-
ment the information, and will make reasonable
efforts to deliver the message to the message
recipient.
Services
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the near-
est authorized BMW center on the next busi-
ness day.
hours, your vehicle will be transported to a
secure location and transported to the near-
est authorized BMW center on the next busi-
ness day.
If you request that the vehicle be taken to a loca-
tion other than the nearest authorized BMW center,
any additional expense will be your responsibility.
tion other than the nearest authorized BMW center,
any additional expense will be your responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it is
within 50 additional miles of the "nearest" BMW
center.
taken to a different BMW center as long as it is
within 50 additional miles of the "nearest" BMW
center.
Towing requests for vehicles disabled because
of casualty, fire, act of God, or violation of law
(federal, state or local) are accepted at the ex-
pense of the owner/driver.
of casualty, fire, act of God, or violation of law
(federal, state or local) are accepted at the ex-
pense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact BMW Roadside Assistance
for prior authorization and instructions on
claim procedures.
towed through your own arrangements, you
must contact BMW Roadside Assistance
for prior authorization and instructions on
claim procedures.
All claims must be submit-
ted within sixty (60) days of the disablement or
occurrence, accompanied by the original re-
ceipts. Claims received after that time period
may not be honored and are subject to the full
discretion of BMW Roadside Assistance. If BMW
Roadside Assistance is not contacted for "prior"
authorization, the maximum coverage for tow-
ing situations is $100.00.
occurrence, accompanied by the original re-
ceipts. Claims received after that time period
may not be honored and are subject to the full
discretion of BMW Roadside Assistance. If BMW
Roadside Assistance is not contacted for "prior"
authorization, the maximum coverage for tow-
ing situations is $100.00.