Brother HL-2400CEN Owner's Manual

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CHAPTER 6 TROUBLESHOOTING
6–9
Paper Jams
This printer has been designed to be trouble free. However, if a problem
should occur, note the display message and take the appropriate action.
This section describes the actions to be taken against paper jams and
unsatisfactory printouts.
Paper Jam
If paper jams in the printer, it stops printing and displays the following
message.
13 JAM XXXXXX
✒ Note
Do not use the following paper:
• 
Bent paper
• 
Moist paper
• 
Paper that does not meet specifications
 
 Paper may jam in the Media Cassette, inside the printer, at the Rear
Access Cover or at the paper exit. Check the jam location and follow the
instructions below to remove the jammed paper.