Burnham C Series Warranty Information
Subject to the terms and conditions set forth below, Burnham Commercial, Lancaster,
Pennsylvania hereby extends the following limited warranties to the original owner of a
commercial grade water or steam boiler or Burnham Commercial supplied parts and/or
accessories manufactured and shipped on or after October 1, 2009:
Pennsylvania hereby extends the following limited warranties to the original owner of a
commercial grade water or steam boiler or Burnham Commercial supplied parts and/or
accessories manufactured and shipped on or after October 1, 2009:
ONE YEAR LIMITED WARRANTY ON COMMERCIAL GRADE BOILERS
AND PARTS / ACCESSORIES SUPPLIED BY BURNHAM COMMERCIAL.
Burnham Commercial warrants to the original owner that its commercial grade water
and steam boilers and parts/accessories comply at the time of manufacture with
recognized hydronic industry standards and requirements then in effect and will be
free of defects in material and workmanship under normal usage for a period of one
year from the date of original installation. If any part of a commercial grade boiler or
any part or accessory provided by Burnham Commercial is found to be defective in
material or workmanship during this one year period, Burnham Commercial will, at its
option, repair or replace the defective part (not including labor).
AND PARTS / ACCESSORIES SUPPLIED BY BURNHAM COMMERCIAL.
Burnham Commercial warrants to the original owner that its commercial grade water
and steam boilers and parts/accessories comply at the time of manufacture with
recognized hydronic industry standards and requirements then in effect and will be
free of defects in material and workmanship under normal usage for a period of one
year from the date of original installation. If any part of a commercial grade boiler or
any part or accessory provided by Burnham Commercial is found to be defective in
material or workmanship during this one year period, Burnham Commercial will, at its
option, repair or replace the defective part (not including labor).
HEAT EXCHANGER WARRANTIES
Burnham Commercial warrants to the original owner that the heat exchanger of its
commercial grade boilers will remain free from defects in material and workmanship
under normal usage for the time period specified in the chart below to the original owner
at the original place of installation. If a claim is made under this warranty during the “No
Charge” period from the date of original installation, Burnham Commercial will, at its
option, repair or replace the heat exchanger (not including labor). If a claim is made
under this warranty after the expiration of the “No Charge” period from the date of
original installation, Burnham Commercial will, at its option and upon payment of the
pro-rated service charge set forth below, repair or replace the heat exchanger. The
service charge applicable to a heat exchanger warranty claim is based upon the number
of years the heat exchanger has been in service and will be determined as a percentage
of the retail price of the heat exchanger model involved at the time the warranty claim is
made as follows:
Burnham Commercial warrants to the original owner that the heat exchanger of its
commercial grade boilers will remain free from defects in material and workmanship
under normal usage for the time period specified in the chart below to the original owner
at the original place of installation. If a claim is made under this warranty during the “No
Charge” period from the date of original installation, Burnham Commercial will, at its
option, repair or replace the heat exchanger (not including labor). If a claim is made
under this warranty after the expiration of the “No Charge” period from the date of
original installation, Burnham Commercial will, at its option and upon payment of the
pro-rated service charge set forth below, repair or replace the heat exchanger. The
service charge applicable to a heat exchanger warranty claim is based upon the number
of years the heat exchanger has been in service and will be determined as a percentage
of the retail price of the heat exchanger model involved at the time the warranty claim is
made as follows:
NOTE: If the heat exchanger involved is no longer available due to product obsolescence
or redesign, the value used to establish the retail price will be the published price as set
forth in
or redesign, the value used to establish the retail price will be the published price as set
forth in
Burnham Commercial
Repair Parts Pricing where the heat exchanger last
appeared or the current retail price of the then nearest equivalent heat exchanger,
whichever is greater.
whichever is greater.
ADDITIONAL TERMS AND CONDITIONS
1. Applicability: The limited warranties set forth above are extended only to the
1. Applicability: The limited warranties set forth above are extended only to the
original owner at the original place of installation within the United States and
Canada. These warranties are applicable only to boilers, parts, or accessories
designated as commercial grade by Burnham Commercial and installed and
used exclusively for purposes of commercial space heating or domestic hot
water generation through a heat exchanger (or a combination for such purposes)
and do not apply to residential grade products or industrial uses.
Canada. These warranties are applicable only to boilers, parts, or accessories
designated as commercial grade by Burnham Commercial and installed and
used exclusively for purposes of commercial space heating or domestic hot
water generation through a heat exchanger (or a combination for such purposes)
and do not apply to residential grade products or industrial uses.
2. Components Manufactured by Others: Upon expiration of the one year limited
warranty on commercial grade boilers, all boiler components other than heat
exchangers manufactured by others but furnished by Burnham Commercial
(such as oil burner, circulator and controls) will be subject only to the
manufacturer’s warranty, if any.
exchangers manufactured by others but furnished by Burnham Commercial
(such as oil burner, circulator and controls) will be subject only to the
manufacturer’s warranty, if any.
3. Proper Installation: The warranties extended by Burnham Commercial are
conditioned upon the installation of the commercial grade boiler, parts, and
accessories in strict compliance with Burnham Commercial installation
instructions. Burnham Commercial specifically disclaims liability of any kind
caused by or relating to improper installation.
accessories in strict compliance with Burnham Commercial installation
instructions. Burnham Commercial specifically disclaims liability of any kind
caused by or relating to improper installation.
4. Proper Use and Maintenance: The warranties extended by Burnham Commercial
conditioned upon the use of the commercial grade boiler, parts, and accessories
for its intended purposes and its maintenance accordance with Burnham
Commercial recommendations and hydronics industry standards. For proper
installation, use, and maintenance, see all applicable sections of the Installation
and Operating, and Service Instructions Manual furnished with the unit.
for its intended purposes and its maintenance accordance with Burnham
Commercial recommendations and hydronics industry standards. For proper
installation, use, and maintenance, see all applicable sections of the Installation
and Operating, and Service Instructions Manual furnished with the unit.
5. This warranty does not cover the following:
a. Expenses for removal or reinstallation. The owner will be responsible for
the cost of removing and reinstalling the alleged defective part or its
replacement and all labor and material connected therewith, and
transportation to and from Burnham Commercial.
replacement and all labor and material connected therewith, and
transportation to and from Burnham Commercial.
b. Components that are part of the heating system but were not furnished by
Burnham Commercial as part of the commercial boiler.
c. Improper burner adjustment, control settings, care or maintenance.
d. This warranty cannot be considered as a guarantee of workmanship of an
d. This warranty cannot be considered as a guarantee of workmanship of an
installer connected with the installation of the Burnham Commercial boiler, or
as imposing on Burnham Commercial liability of any nature for unsatisfactory
performance as a result of faulty workmanship in the installation, which
liability is expressly disclaimed.
as imposing on Burnham Commercial liability of any nature for unsatisfactory
performance as a result of faulty workmanship in the installation, which
liability is expressly disclaimed.
e. Boilers, parts, or accessories installed outside the 48 contiguous United
States, the State of Alaska and Canada.
f. Damage to the boiler and/or property due to installation or operation of the
boiler that is not in accordance with the boiler installation and operating
instruction manual.
instruction manual.
g. Any damage or failure of the boiler resulting from hard water, scale buildup
or corrosion the heat exchanger.
h. Any damage caused by improper fuels, fuel additives or contaminated
combustion air that may cause fireside corrosion and/or clogging of the
burner or heat exchanger.
burner or heat exchanger.
i. Any damage resulting from combustion air contaminated with particulate
which cause clogging of the burner or combustion chamber including but
not limited to sheetrock or plasterboard particles, dirt, and dust particulate.
not limited to sheetrock or plasterboard particles, dirt, and dust particulate.
j. Any damage, defects or malfunctions resulting from improper operation,
maintenance, misuse, abuse, accident, negligence including but not limited to
operation with insufficient water flow, improper water level, improper water
chemistry, or damage from freezing.
operation with insufficient water flow, improper water level, improper water
chemistry, or damage from freezing.
k. Any damage caused by water side clogging due to dirty systems or
corrosion products from the system.
l. Any damage resulting from natural disaster.
m. Damage or malfunction due to the lack of required maintenance outlined in
m. Damage or malfunction due to the lack of required maintenance outlined in
the Installation and Operating Manuals furnished with the unit.
6. Exclusive Remedy: Burnham Commercial obligation for any breach of these
warranties is limited to the repair or replacement of its parts (not including
labor) in accordance with the terms and conditions of these warranties.
labor) in accordance with the terms and conditions of these warranties.
7. Limitation of Damages: Under no circumstances shall Burnham Commercial be
liable for incidental, indirect, special or consequential damages of any kind
whatsoever under these warranties, including, but not limited to, injury or damage
to persons or property and damages for loss of use, inconvenience or loss of time.
Burnham Commercial liability under these warranties shall under no circumstances
exceed the purchase price paid by the owner for the commercial grade boiler
involved. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
whatsoever under these warranties, including, but not limited to, injury or damage
to persons or property and damages for loss of use, inconvenience or loss of time.
Burnham Commercial liability under these warranties shall under no circumstances
exceed the purchase price paid by the owner for the commercial grade boiler
involved. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
8. Limitation of Warranties: These warranties set forth the entire obligation of
Burnham Commercial with respect to any defect in a commercial grade boiler,
parts, or accessories and Burnham Commercial shall have no express obligations,
responsibilities or liabilities of any kind whatsoever other than those set forth
herein. These warranties are given in lieu of all other express warranties.
parts, or accessories and Burnham Commercial shall have no express obligations,
responsibilities or liabilities of any kind whatsoever other than those set forth
herein. These warranties are given in lieu of all other express warranties.
ALL APPLICABLE IMPLIED WARRANTIES, IF ANY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO A PERIOD OF ONE
YEAR EXCEPT THAT IMPLIED WARRANTIES, IF ANY, APPLICABLE TO
THE HEAT EXCHANGER IN A COMMERCIAL GRADE BOILER SHALL
EXTEND TO THE ORIGINAL OWNER FOR THE TIME SPECIFIED IN THE
HEAT EXCHANGER SECTION SHOWN ABOVE AT THE ORIGINAL PLACE
OF INSTALLATION. SOME STATES DO NOT ALLOW LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO A PERIOD OF ONE
YEAR EXCEPT THAT IMPLIED WARRANTIES, IF ANY, APPLICABLE TO
THE HEAT EXCHANGER IN A COMMERCIAL GRADE BOILER SHALL
EXTEND TO THE ORIGINAL OWNER FOR THE TIME SPECIFIED IN THE
HEAT EXCHANGER SECTION SHOWN ABOVE AT THE ORIGINAL PLACE
OF INSTALLATION. SOME STATES DO NOT ALLOW LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
PROCEDURE FOR OBTAINING WARRANTY SERVICE
In order to assure prompt warranty service, the owner is requested to complete
and mail the Warranty Card provided with the product or register product online
at www.burnhamcommercialcastiron.com within ten days after the installation of
the boiler, although failure to comply with this request will not void the owner’s
rights under these warranties. Upon discovery of a condition believed to be
related to a defect in material or workmanship covered by these warranties, the
owner should notify the installer, who will in turn notify the distributor. If this
action is not possible or does not produce a prompt response, the owner should
write to Burnham Commercial, P.O. Box 3939, Lancaster, PA 17604, giving full
particulars in support of the claim. The owner is required to make available for
inspection by Burnham Commercial or its representative the parts claimed to be
defective and, if requested by Burnham Commercial to ship these parts prepaid
to Burnham Commercial at the above address for inspection or repair. In
addition, the owner agrees to make all reasonable efforts to settle any
disagreement arising in connection with a claim before resorting to legal
remedies in the courts.
and mail the Warranty Card provided with the product or register product online
at www.burnhamcommercialcastiron.com within ten days after the installation of
the boiler, although failure to comply with this request will not void the owner’s
rights under these warranties. Upon discovery of a condition believed to be
related to a defect in material or workmanship covered by these warranties, the
owner should notify the installer, who will in turn notify the distributor. If this
action is not possible or does not produce a prompt response, the owner should
write to Burnham Commercial, P.O. Box 3939, Lancaster, PA 17604, giving full
particulars in support of the claim. The owner is required to make available for
inspection by Burnham Commercial or its representative the parts claimed to be
defective and, if requested by Burnham Commercial to ship these parts prepaid
to Burnham Commercial at the above address for inspection or repair. In
addition, the owner agrees to make all reasonable efforts to settle any
disagreement arising in connection with a claim before resorting to legal
remedies in the courts.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
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Using Cast Iron, Carbon Steel,
or Stainless Steel Heat Exchangers
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Years in Service
1
2
3
4
5
6
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8
9
10+
Cast Iron
100
Carbon Steel
No Charge
Stainless Steel
20
40
60
80
100
100
No Charge
No Charge
Service Charge as a % of Retail Price
Burnham Commercial, P.O. Box 3939, Lancaster, PA 17604
Pub. No. BCL1109041
Revised November 1, 2009
Commercial Boilers
3
Form No. 188 - Effective 12/1/09