Interlink electronic 7.1 User Manual

RAD-Series 7.1 Getting Started Guide

Interlink Networks, Inc.

Page 21

In addition to our printed product documentation, we offer free and unlimited support information 

on our web site. Visit the Frequently Asked Questions page at:

You’ll find a continuously updated list of solutions to common problems, instructions for 

advanced configuration tasks, and inter operability information.

RAD-Series software is covered for a 30-day warranty period. During this time, you may contact 

our Help Desk for technical support at no additional charge. 

To extend technical support beyond the 30-day warranty period, you can purchase a Software 

Maintenance Plan. Send an e-mail to:

If you can’t find the solution to your problem in our documentation or on the web site, and you’re 

covered by a maintenance plan or the 30-day warranty, you can:
•

E-mail 

•

Phone 734-821-1222, Monday through Friday, 8:30 a.m. to 5:30 p.m. EST 

(except US holidays)

Be ready to provide the following information when you contact us:
•

Version number of the AAA Server that you are using

•

Operating system and its version

•

Company name of licensee

Please don’t e-mail any unsolicited log file or configuration file snippets longer than one hundred 

lines. We’ll let you know if we need more information.