Bosch HMV5052U Manual

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24
Bosch
®
 Support
Before Calling Service
See the Use and Care Manual for troubleshooting 
information. Refer to the Warranty in the Use and Care 
Manual.
To reach a service representative, see the contact 
information at the front of the manual. Please be 
prepared with the information printed on your product 
data plate when calling.
Data Plate
The data plate shows the model and serial number. Refer 
to the data plate on the appliance when requesting 
service.
The data plate can be found on the inside of the 
appliance.
To avoid having to search for each piece of information 
when calling, you can enter the four items needed in the 
spaces provided below. 
Keep your invoice or escrow papers for warranty 
validation if service is needed.
Power goes off before the cook 
time has elapsed. 
If there has been a power interruption, remove the plug from the outlet; wait 
10 seconds, then plug the microwave in again. If there was a power outage, the 
time indicator in the display will show 00:00.
Reset the clock and any cooking instructions.
Reset the household circuit breaker or replace any blown fuses.
Press the Clear/Off key twice and attempt to re–enter cooking instructions.
Plug a different appliance into the power outlet. If the other appliance will not 
operate, have a qualified electrician repair the outlet.
Plug the microwave into a different power outlet.
Food is cooking too slowly. 
Make sure the oven is on a separate 20 amp circuit line. Operating another appli-
ance on the same circuit can cause a voltage drop. If necessary, move the micro-
wave to its own circuit.
Microwave is sparking, arcing 
occurs. 
Remove any metallic utensils, cookware or metal ties from the oven cavity. If using 
aluminum foil, use only narrow strips and allow at least one inch between the foil 
and the interior oven walls.
Turntable makes noises or 
sticks. 
Clean the turntable, roller ring and oven cavity bottom.
Make sure the turntable and roller ring are positioned correctly.
Using the microwave causes TV 
or radio interference. 
This is similar to the interference caused by other small appliances, such as hair 
dryers. Move your microwave further away from other appliances, like your TV or 
radio.
Problem
Suggestion
Note: If the oven is set to cook for more than 30 minutes at 100% power level, it will automatically adjust itself to a 
80% power level after 30 minutes to avoid overcooking.
Model No.
FD-No.
Date of Purchase
Customer Service 
O