Whirlpool WGD87HEDW Owner's Manual

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –  

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Odors

Recent painting, staining, or varnishing 

in the area where your dryer is located.

Ventilate the area. When the odors or fumes are gone from 

the area, rewash and dry the clothing.

Steam models only: For steam cycles, 

the water is not properly connected 

with the dryer.

Make sure water is connected to the dryer. Check that water 

inlet hose is connected to both the faucet and dryer’s water 

inlet valve. Check that the water supply is turned on.

Odors are left in garments after 

wearing.

Steam models only: To remove odors left in garments after 

wearing, select Steam Refresh. This cycle is best for reducing 

wrinkles and odors from dry loads consisting of wrinkle-

free cotton, cotton-polyester blends, common knits, and 

synthetics.

Load too hot

Load removed before cooldown 

portion of cycle complete.

Allow the dryer to complete the cooldown portion of the 

cycle before removing the load.

Using Timed Dry cycle with a high 

temperature setting.

Select an Automatic Cycle with a lower heat setting to avoid 

overdrying the load.

“PF” (power failure)

The drying cycle has been interrupted 

by a power failure.

Touch and hold START to restart the dryer. 

NOTE: The 

Control Lock function may be enabled when recovering 

from a power failure. To unlock the control, touch and hold 

CONTROL LOCK for at least 3 seconds.

“L2” Diagnostic Code  

(low or no line voltage 

condition)

There may be a problem with your 

home power supply, keeping the 

dryer’s heater from turning on.

The dryer will continue to run when this diagnostic code is 

present. Touch any pad to clear the code from the display  

and return to the estimated time remaining.

NOTE: This error will only show during the initial installation.
Try the following:
Check to see if a household fuse has blown or circuit breaker 

has tripped. Electric dryers use two household fuses or 

breakers. Replace the fuse or reset the circuit breaker.

Confirm that the power cord is properly installed. Refer to  

the Installation Instructions for details.

Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.

“F# E#” (F1 E1, F3 E1, etc.) 

variable service codes

The dryer is in need of service.

If a code beginning with an “F” appears in the display,  

alternating between F# and E#, the dryer control has  

detected a problem that requires service. Call for service.

Check Vent indicator is lit

The lint screen or vent is clogged; the 

vent is crushed or kinked or has too 

many turns.

The dryer will continue to run when this indicator is lit.
Try the following:
• Clean lint screen.
•  Check to see if the vent run from the dryer to the wall is  

crushed or kinked.

•  Confirm that the vent run from the dryer to the wall is free  

of lint and debris.

•  Confirm that the exterior vent exhaust hood is free of lint  

and debris.

•  Confirm that your vent system falls within the 

recommended run length and number of elbows for the 

type of vent you are using. Refer to “Plan Vent System” in 

the Installaton Instructions for details.

•  Select a Timed Dry heated cycle, and restart the dryer.
•  If the indicator remains lit, have your entire home venting 

run cleaned.

“Loc” or “Lc”

The Control Lock is enabled.

Touch and hold CONTROL LOCK for 3 seconds to unlock  

the controls of the dryer. During this time the LED Display  

will count down 3-2-1. When the Control Lock is disabled,  

the LED Display will clear.