Bosch HEIP054U Manual

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English 38
Statement of Limited Product 
Warranty
What this Warranty Covers and To Whom it Applies:  
The limited warranty provided by BSH Home Appliances 
(“Bosch”) in this Statement of Limited Product Warranty applies 
only to the Bosch freestanding and slide-in range, (“Product”) sold 
to you, the first using purchaser, provided that the Product was 
purchased: (1) for your normal, household (non-commercial) use, 
and has in fact at all times only been used for normal household 
purposes; (2) new at retail (not a display, “as is”, or previously 
returned model), and not for resale, or commercial use; and (3) 
within the United States or Canada, and has at all times remained 
within the country of original purchase. The warranties stated 
herein apply only to the first purchaser of the Product and are not 
transferable.   Bosch
 
reserves the right to request proof of 
purchase at the time any warranty claim is submitted to confirm 
that the Product falls within the scope of this limited product 
warranty.
Please make sure to return your registration card; while not 
necessary to effectuate warranty coverage, it is the best way for  
Bosch  to notify you in the unlikely event of a safety notice or 
product recall.
 
How Long the Warranty Lasts:
Bosch warrants that the Product is free from defects in materials 
and workmanship for a period of three hundred sixty-five days 
(365) days from the date of purchase.  The foregoing timeline 
begins to run upon the date of purchase, and shall not be stalled, 
tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in 
material and workmanship (such as scratches of stainless steel, 
paint/porcelain blemishes, chip, dents, or other damage to the 
finish of the Product, for a period of thirty (30) days from the date 
of purchase or closing date for new construction.  This cosmetic 
warranty excludes slight color variations due to inherent 
differences in painted and porcelain parts, as well as differences 
caused by kitchen lighting, product location, or other similar 
factors.  This cosmetic warranty specifically excludes any display, 
floor, “As Is”, or “B” stock appliances.  
Repair/Replace as Your Exclusive Remedy:
During this warranty period, Bosch or one of its authorized service 
providers will repair your Product without charge to you (subject to 
certain limitations stated herein) if your Product proves to have 
been manufactured with a defect in materials or workmanship.  If 
a reasonable number of attempts to repair the Product have been 
made without success, then Bosch  will replace your Product 
(upgraded models may be available to you, in Bosch ’s sole 
discretion, for an additional charge).  All removed parts and 
components shall become the property of Bosch at its sole option. 
All replaced and/or repaired parts shall assume the identity of the 
original part for purposes of this warranty and this warranty shall 
not be extended with respect to such parts. Bosch’s sole liability 
and responsibility hereunder is to repair manufacturer-defective 
Product only, using a Bosch -authorized service provider during 
normal business hours. For safety and property damage 
concerns, Bosch highly recommends that you do not attempt to 
repair the Product yourself, or use an un-authorized servicer; 
Bosch will have no responsibility or liability for repairs or work 
performed by a non-authorized servicer.  If you choose to have 
someone other than an authorized service provider work on your 
Product, THIS WARRANTY WILL AUTOMATICALLY BECOME 
NULL AND VOID. Authorized service providers are those persons 
or companies that have been specially trained on Bosch products, 
and who possess, in Bosch ‘s opinion, a superior reputation for 
customer service and technical ability (note that they are 
independent entities and are not agents, partners, affiliates or 
representatives of Bosch). Notwithstanding the foregoing, Bosch 
will not incur any liability, or have responsibility, for the Product if it 
is located in a remote area (more than 100 miles from an 
authorized service provider) or is reasonably inaccessible, 
hazardous, threatening, or treacherous locale, surroundings, or 
environment; in any such event, if you request, Bosch  would still 
pay for labor and parts and ship the parts to the nearest 
authorized service provider, but you would still be fully liable and 
responsible for any travel time or other special charges by the 
service company, assuming they agree to make the service call.   
Out of Warranty Product: 
Bosch is under no obligation, at law or otherwise, to provide you 
with any concessions, including repairs, pro-rates, or Product 
replacement, once this warranty has expired.
Warranty Exclusions:
The warranty coverage described herein excludes all defects or 
damage that are not the direct fault of Bosch, including without 
limitation, one or more of the following: (1) use of the Product in 
anything other than its normal, customary and intended manner 
(including without limitation, any form of commercial use, use or 
storage of an indoor product outdoors, use of the Product in 
conjunction with air or water-going vessels); (2) any party’s willful 
misconduct, negligence, misuse, abuse, accidents, neglect, 
improper operation, failure to maintain, improper or negligent 
installation, tampering, failure to follow operating instructions, 
mishandling, unauthorized service (including self-performed 
“fixing” or exploration of the appliance’s internal workings); (4) 
adjustment, alteration or modification of any kind; (5) a failure to 
comply with any applicable state, local, city, or county electrical, 
plumbing and/or building codes, regulations, or laws, including 
failure to install the product in strict conformity with local fire and 
building codes and regulations; (6) ordinary wear and tear, spills 
of food, liquid, grease accumulations, or other substances that 
accumulate on, in, or around the Product; and (7) any external, 
elemental and/or environmental forces and factors, including 
without limitation, rain, wind, sand, floods, fires, mud slides, 
freezing temperatures, excessive moisture or extended exposure 
to humidity, lightning, power surges, structural failures 
surrounding the appliance, and acts of God. 
In no event shall Bosch have any liability or responsibility 
whatsoever for damage to surrounding property, including 
cabinetry, floors, ceilings, and other structures or objects around 
the Product.  Also excluded from this warranty are Products on 
which the serial numbers have been altered, defaced, or 
removed; service visits to teach you how to use the Product, or 
visits where there is nothing wrong with the Product; correction of 
installation problems (you are solely responsible for any structure 
and setting for the Product, including all electrical, plumbing or