Bosch HCP30E51UC Manual

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11
Troubleshooting
You can often easily eliminate problems that may occur 
on your own. Before calling customer service, take into 
account the following information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an after-sales 
technician trained by us may perform repairs and 
may replace damaged connecting leads. Remove 
the mains plug or deactivate the fuse in the fuse box 
if the appliance is defective. Call after-sales service.
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Changing bulbs
WARNING
RISK OF ELECTRIC SHOCK
When changing the bulbs, the bulb socket contacts 
are live.  Before replacing the bulb, unplug the 
appliance or switch off the circuit breaker in the fuse 
box.
NB! Use only bulbs of the same type and the same 
power (see also lamp socket or rating plate).
Changing the fluorescent lamp
1.
Allow the lamp to cool.
2.
Loosen the screw that fastens the lamp cover.
3.
Remove the lamp cover.
4.
Pull out the bulb and replace with a bulb of the same 
type.
5.
Replace the lamp cover and screw it on tightly.
6.
Insert appliance plug or switch on fuse again.
Replace the bulb with one of the same type:
Voltage: 120 V
Max. power: 13 W
Connector: GX24
Customer service
Our customer service department is there for you if your 
appliance requires repair. We'll always find a suitable 
solution, also to avoid unnecessary technician visits.
When calling, please give the Product Number (P-No.) 
and the Serial Number (S-No.) so that we can offer you 
the most competent service. The identification plate 
listing the numbers can be found inside of the appliance 
(remove metal grease filter to find it).
So that you don't have to search for them when you need 
them, you can enter your appliance information and the 
customer service number here.
Please note that a visit from a customer service 
technician in the event of incorrect operation is not free 
of charge, even during the warranty period.
Please find the contact data of all countries in the 
enclosed customer service list.
To book an engineer visit and product advice
You can rely on the manufacturer’s expertise. Rest 
assured that the repair will be handled by trained service 
technicians who have the original replacement parts for 
your appliance.
Disruption 
cause
Solution
Possible
Appliance is 
not working
Power outage
kitchen appliances are 
working
Fuse 
defective
Check in the fuse box 
whether the fuse for the 
appliance is in working 
order
Lighting not 
working.
Bulbs 
defective.
Replace bulbs, see 
chapter "Replace Bulbs."
P-No.S
-No.
Customer service
US
800 944 2904 
toll-free
Check whether other