Whirlpool WED97HEDC Warranty Information

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS 

REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the 

Customer eXperience Center:

n

 

Name, address, and telephone number

n

 Model number and serial number

n

 A clear, detailed description of the problem

n

 

Proof of purchase including dealer or retailer name and address

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR 

A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces 

do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This 

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow 

the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This 

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the 

representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes  

with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

 

11/14

1.  Before contacting us to arrange service, please determine whether your product requires repair.  

Some questions can be addressed without service. Please take a few minutes to review the  

Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on  

the right to access additional resources, or visit https://www.whirlpool.com/product_help.

2.  All warranty service is provided exclusively by our authorized Whirlpool Service Providers.  

In the U.S. and Canada, direct all requests for warranty service to:

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

https://www.whirlpool.com/product_help

1.  Commercial, non-residential, multiple-family use, or use inconsistent with published user, 

operator, or installation instructions. 

2.  In-home instruction on how to use your product.

3.  Service to correct improper product maintenance or installation, installation not in 

accordance with electrical or plumbing codes, or correction of household electrical or 

plumbing (i.e. house wiring, fuses, or water inlet hoses).

4.  Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, 

etc.).

5.  Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6.  Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.

7.  Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not 

approved by Whirlpool.

8.  Repairs to parts or systems to correct product damage or defects caused by 

unauthorized service, alteration, or modification of the appliance.

9.  Cosmetic damage including scratches, dents, chips, and other damage to appliance 

finishes unless such damage results from defects in materials and workmanship and is 

reported to Whirlpool within 30 days. 

10.  Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive 

environments, including but not limited to, high salt concentrations, high moisture or 

humidity, or exposure to chemicals.

11.  Pick-up or delivery. This product is intended for in-home repair.

12.  Travel or transportation expenses for service in remote locations where an authorized 

Whirlpool servicer is not available.

13.  Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere 

with servicing, removal, or replacement of the product.

14.  Service or parts for appliances with original model/serial numbers removed, altered, or 

not easily determined.

For one year from the date of purchase, 

when this major appliance is installed, 

operated, and maintained according 

to instructions attached to or furnished 

with the product, Whirlpool Corporation 

or Whirlpool Canada LP (hereafter 

“Whirlpool”) will pay for Factory 

Specified Replacement Parts and repair 

labor to correct defects in materials or 

workmanship that existed when this major 

appliance was purchased, or at its sole 

discretion replace the product. In the event 

of product replacement, your appliance 

will be warranted by the remaining term of 

the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY 

UNDER THIS LIMITED WARRANTY 

SHALL BE PRODUCT REPAIR AS 

PROVIDED HEREIN. Service must be 

provided by a Whirlpool designated 

service company. This limited warranty 

is valid only in the United States or 

Canada and applies only when the major 

appliance is used in the country in which 

it was purchased. This limited warranty 

is effective from the date of original 

consumer purchase. Proof of original 

purchase date is required to obtain service 

under this limited warranty.