Heartland 311500L User Guide
36
Use & Care Guide
PROBLEM
POSSIBLE CAUSES
W HAT TO DO
Humidity levels are high or door has
been been opened frequently.
been been opened frequently.
See pages 8, 10 or 11 to adjust your
controls.
Reduce time door is open. Organize food
items efficiently to assure door is open for
as short a time as possible.
controls.
Reduce time door is open. Organize food
items efficiently to assure door is open for
as short a time as possible.
Check gaskets for proper seal.
Clean, if necessary, according to the
instruc tions on page 20.
instruc tions on page 20.
Re frige ra tor or ice
m a ke r m a ke s
unfa m ilia r sounds
or se e m s too loud
m a ke r m a ke s
unfa m ilia r sounds
or se e m s too loud
Normal operation.
See page 25.
Contents of drawer, or positioning of
items in the surrounding compartment
could be obstructing drawer.
items in the surrounding compartment
could be obstructing drawer.
Reposition food items and containers to
avoid interference with the drawers.
avoid interference with the drawers.
Drawer is not in proper pos ition.
See pages 8, 9 and 10 for proper drawer
placement.
placement.
Refrigerator is not level.
See page 5/6 for details on how to level your
refrigerator.
refrigerator.
Drawer channels are dirty or need
treatment.
treatment.
Clean drawer channels with warm, soapy
water. Rins e and dry thoroughly.
water. Rins e and dry thoroughly.
Apply a thin layer of petroleum jelly to
drawer channels.
Reduce time door is open. Organize food
items efficiently to assure door is open for
as short a time as possible.
Allow interior environment to adjust for
period the door has been opened.
drawer channels.
Reduce time door is open. Organize food
items efficiently to assure door is open for
as short a time as possible.
Allow interior environment to adjust for
period the door has been opened.
Humidity or heat in surrounding area is
high.
high.
Normal operation.
Food has recently been added.
Allow time for recently added food to reach
refrigerator or freezer temperature.
refrigerator or freezer temperature.
Refrigerator is exposed to heat by
environment or by appliances nearby.
environment or by appliances nearby.
Evaluate your refrigerator’s environment.
Refrigerator may need to be moved to run
more efficiently.
Refrigerator may need to be moved to run
more efficiently.
Condenser coils are dirty.
Clean, if necessary, according to the
instruc tions on page 22.
instruc tions on page 22.
Controls need to be adjusted.
See pages 8, 10 or 11 to adjust your
controls.
controls.
Door is not closing properly.
Refrigerator is not level. See page 5/6 for
details on how to level your refrigerator.
details on how to level your refrigerator.
Check gaskets for proper seal. Clean, if
necessary, according to the chart on
page 20.
necessary, according to the chart on
page 20.
Check for internal obstructions that are
keeping door from closing properly (i.e.
improperly closed drawers, ice buckets ,
oversized or improperly stored
containers, etc.)
keeping door from closing properly (i.e.
improperly closed drawers, ice buckets ,
oversized or improperly stored
containers, etc.)
Normal Operation
See Operating Sounds on page 25.
W a te r drople ts form
on inside of
re frige ra tor
on inside of
re frige ra tor
Crispe r dra w e rs do
not close fre e ly
not close fre e ly
Re frige ra tor runs
too fre que ntly
too fre que ntly
Doors have been opened frequently or
for long periods of time.
for long periods of time.