Dacor ER36D Use & Care Manual
30
Before You Call for Service
Problem Solution Guide - Oven
NOTE: See Common Problems When Using the Bake Mode in the Operating the Oven section for problems with cooking food.
Problem
May Be Caused By
What to Do
Nothing works.
Range not connected to electrical power. Have electrician connect range to properly wired
electrical connection.
Power is off.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Control panel locked.
Press CANCEL-SECURE key for four seconds to
reactivate control panel.
Power outage.
Contact power company.
Oven will not heat.
Oven setting not correct.
Press CANCEL-SECURE, then follow instructions in
Operating the Oven section of this manual.
Oven set for delay timed cooking.
Oven will turn on automatically at preset time. Press
CANCEL-SECURE to return to normal operation.
Attempting to broil with meat probe
connected.
Broil and convection broil settings will not work when
meat probe is connected. Disconnect meat probe.
Oven shuts off by itself after it has
been on for 12 hours.
12 hour shut-off feature is on. Unit is
set to turn off automatically after 12
hours of continuous use.
Turn off 12 hour shut-off. See page 15.
Time on display not correct.
Time of day not set.
Set time. See Setting Up Your Range section.
Power failure or power was turned off.
Reset time. See Setting Up Your Range section.
Time flashes on display.
Power failure or power was turned off.
Reset time. See Setting Up Your Range section.
Oven does not self clean.
Door not shut tightly.
Check for obstructions. Close door tightly.
Oven set for delay timed cleaning.
Oven will start to self clean at preset time. Press
CANCEL-SECURE to return to normal operation.
Model ER48D only: Other oven is on or
self-cleaning
Due to power consumption on model ER48D, one
oven cannot self clean while the other is in use or
self cleaning. Turn off other oven.
Oven not set properly.
Follow instructions in Care and Cleaning section of
this manual.
Meat probe connected.
Oven will not start self clean cycle when meat probe
is connected. Disconnect and remove meat probe.
Oven lights will not work.
Oven in self clean mode.
Lights do not work when oven is in self clean mode.
Light bulbs burned out.
Replace light bulbs. See Care and Cleaning section.
Foods over or under cook.
Incorrect cooking time or temperature.
Follow instructions in Operating the Oven section.
Cooling fan continues to run after
oven is turned off.
Normal operation.
The cooling fan may run for a while after the oven is
turned off, until the internal parts have cooled.
Oven door will not open.
Oven is set to self clean.
Check display. If “LOCK” appears on display oven
door cannot be opened. Wait for oven to complete
self clean cycle or press CANCEL-SECURE. Door will
unlock once oven has cooled.