Hotpoint HPS15BTH Manual

16

Service. 

The automatic ice maker in my 

refrigerator will produce ice when the 

refrigerator is plugged in to a power 

receptacle.

MYTH

The refrigerator must be connected to water, and the ice maker must be turned 

on.  Make sure the ice maker is turned on, only after the water line is connected 

and water is turned on. The ice maker can be turned off by switching it to the OFF 

position.

The freezer must be 15 degrees or colder before the icemaker will produce ice. 

Please allow at least 24 hours for the refrigerator to pull down and the unit’s 

temperature to stabilize.

I will never see frost inside the freezer 

compartment.

MYTH

Frost inside the freezer typically indicates that the door is not properly sealed, 

or has been left open. If frost is found, clear the frost using a plastic spatula and 

towel, then check to ensure that no food packages or containers are preventing 

the freezer door from closing. To help reduce to the potential for frost please make 

sure there is proper clearance to the air supply and vents in the freezer to improve 

circulation. Always cover food before loading into the refrigerator, moisture from 

open containers can add to the frost load. 

Refrigerator door handles can be 

easily tightened.

TRUE

If door handles are loose or have a gap, the handle can be adjusted with set 

screws located on the ends of the handles.

After starting the ice maker throw 

away 24 hours of ice production.

TRUE

To avoid issues with odor and taste the first batch of ice should be discarded

Door removal is always required for 

installation.

MYTH

Doors should only be removed when necessary to prevent damage from passage 

way or access to final location.  If doors are removed please review Reversing the 

Door Swing section for re-hang procedure.

There is an adjustment to rear wheels.

MYTH

Front leveling legs are adjustable and should be used to balance the refrigerator. 

Leveling legs are used to make initial fresh food door adjustment. There should 
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close.

Any All-Purpose cleaner can be used to 

clean my refrigerator.

MYTH

All-purpose cleaners are not recommended for use on the refrigerator.

Do not use wax, polish, ammonia, bleach, or other products containing chlorine 

on for any surfaces. Clean with a cloth dampened with soapy water. Dry with a 

soft cloth. The stainless steel doors can be cleaned with a commercially available 

stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend 

Soft Cleanser™ will remove rust, tarnish and small blemishes. Use only a liquid 

cleanser free of grit and rub in the direction of the brush lines with a damp soft 

sponge. Do not use appliance wax or polish on the stainless steel.

Gaskets will last longer with regular 

cleaning and maintenance.

TRUE

Clean gaskets with warm soapy water. Make sure all folds are clean and dry after 

cleaning. Make sure flanges are clear of any grit or grime. After cleaning the door 

gaskets, apply paraffin wax or petroleum jelly to the door gaskets and hinges 

at the hinge side. This helps keep the gaskets from sticking and bending out of 

shape.

Doors may be shipped with protective 
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use.

TRUE

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install. 

Have more questions? For more information on your refrigerator or other GE appliances please visit

Before you call for service, review the detailed troubleshooting tips in the Owner’s manual. If needed, service can be scheduled 

by visiting us online GEAppliances.com or calling 800.GECARES  800.432.2737. 

In Canada visit GEAppliances.ca or call 

800.561.3344.

Truth or Myth