Bosch B30BB830 Operating Guide

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21
Before Calling for Service
Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!
Appliance
 
Ice maker
Fault
Possible cause
Remedial action
Appliance has no refrigeration 
capacity.
The light does not work.
The display does not 
illuminate.
Appliance has been switched Off.
Press the POWER Button.
Power failure.
Check whether the power is on.
The fuse has been switched Off.
Check the fuse.
The Power Plug has not been 
inserted properly.
Check whether the Power Plug is secure.
The refrigeration unit is 
switching On more frequently 
and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The Ventilation Openings have been 
covered.
Remove obstacles.
Large quantities of fresh food are 
placed in the freezer.
Switch Super Cooling and/or Super 
Freezing On.
The temperature in 
the Refrigerator Compartment 
or Freezer Compartment is too 
cold.
Temperature has been set too low.
Increase the temperature (see chapter 
Selecting the Temperature).
The light (LED) does not work. The LED lamp is defective.
Call Customer Service.
Light switch is jammed.
Check whether it can be moved.
You experience unpleasant 
odors.
Strongly smelling food is not sealed.
Clean the appliance. Seal strongly smelling 
food (see chapter “Odors”).
Display indicates “E..”.
Electronics have detected a fault.
Call Customer Service.
Display indicates 
“LOWPOWER”.
The mains voltage falls below 
the permitted limiting value.
When the line voltage reaches the stipulated 
value again, the warning message goes out. 
If the warning message lasts for longer, 
inform the energy supply company.
Display indicates 
“HIGHVOLT”.
The line voltage exceeds 
the permitted limiting value.
When the line voltage reaches the stipulated 
value again, the warning message goes out. 
If the warning message lasts for longer, 
inform the energy supply company.
Condensation forms on the rail 
on the left door.
Condensation of warm air.
Switch on heater in the rail (see chapter 
“Special Functions“, section “Door Rail 
Heater“).
Fault
Possible cause
Remedial action
The Ice Maker doesn’t work.
Ice Maker is not connected 
to the power supply.
Call Customer Service.
Ice Maker does not contain any fresh 
water.
Ensure that the water is properly connected. 
The Freezer Compartment tempera-
ture is too warm.
Check Freezer Compartment temperature 
and, if required, set slightly colder.