Cisco UCSS for UCM, eDelivery, 3Y, 100 Users L-UCSS-UCM-3-100 User Manual

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UCSS Overview

ƒ Provides maintenance and minor software updates, 

plus access to online resources and Technical 
Assistance Center (TAC) support

ƒ Offers application support service, including 24 x 7 

support dedicated to Cisco Unified Communications 

ƒ Access to Cisco.com technical knowledgebase 

including access to:

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Software advisor

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Case collection

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My tech support

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Output interpreter

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Peer-to-peer online forums

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TAC newsletter 

– 

And much more