Dacor DCT305SLPH Manual

Warranty and Service

Getting Help

Before you request service, please review the

Before You Call for Service section on page 12.

If you have performed the checks in the Problem

Solution Guide and the problem has not been

remedied, please contact us at one of the numbers

below. Prior to requesting service, it is helpful to

be familiar with the warranty terms and conditions

listed in the Warranty section on this page.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)

Business Hours: 6:00

. - 4:00

. Pacific Time

For non-warranty repairs, call:
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)

Business Hours: 6:00

. - 5:00

. Pacific Time

Contact us through our web site at:
www.dacor.com
At Dacor, we believe that our quality of service

equals that of our product. Should your experience

with our service network or product be different,

please contact our Customer Service Team and

share your encounter with us. We will do our utmost

to resolve the situation for you and deliver on our

Dacor promise.
If you need anything clarified, just let us know.

Warranty

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR

COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE

DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one

year of the original date of purchase, due to a defect

in material or workmanship, DACOR will remedy the

defect without charge to you or subsequent users.

The owner must provide proof of purchase upon

request, and have the appliance accessible for ser-

vice.
*Warranty is null and void if non-ETL approved

product is transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A.,

THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one

year of the original date of purchase, due to a defect

in material or workmanship, DACOR will furnish a

new part, F.O.B. factory to replace the defective

part. All delivery, installation and labor costs are the

responsibility of the purchaser. The owner must pro-

vide proof of purchase, upon request, and have the

appliance accessible for service.

What Is Not Covered

• Failure of the product caused by faulty instal-

lation, improper usage or neglect of required

maintenance.

• Service calls to educate the customer in the

proper use and care of the product.

• Failure of the product when used for commercial,

business, rental or any application other than for

residential consumer use.

• Replacement of house fuses or fuse boxes or

resetting of circuit breakers.

• Damage to the product caused by accident, fire,

flood or other acts of God.

• Breakage, discoloration or damage to glass,

metal surfaces, plastic components, trim, paint

or other cosmetic finish, caused by improper

usage or care, abuse or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE

EXPRESS WARRANTIES ARE THE SOLE AND EXCLU-

SIVE REMEDIES. THEREFORE, NO OTHER EXPRESS

WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY

STATES OF THE UNITED STATES, THE DISTRICT

OF COLUMBIA AND CANADA, ALL IMPLIED WAR-

RANTIES, INCLUDING BUT NOT LIMITED TO, ANY

IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE

LIMITED IN DURATION TO ONE YEAR FROM THE

DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL

DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR

CONSEQUENTIAL DAMAGES. NO WARRANTIES,

EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER

FOR RESALE.
Some states do not allow limitations on how long

an implied warranty lasts, or do not allow the exclu-

sion or limitation of inconsequential damages, so

the above limitations or exclusions may not apply

to you. This warranty gives you specific legal rights,

and you may also have other rights that vary from

state to state.