Danby DUFM032A1WDB Owner's Manual

Page of 21
TROUBLESHOOTING
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting
guide for a possible solution.  If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number for assistance.
Tel: 1-800-26-
(1-800-263-2629).
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTION
1) Freezer does not work
2) Freezer runs 
continuously
3) Internal temperature 
not cold enough
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature is set too low.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long or too 
often.
• Close proximity to heat source or 
direct sunlight.
• No power to unit.
• Power cord is unplugged.
• Temperature is set too high.
• Door is not closed. 
• Hot food inserted.
• Door opened too long/often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or 
direct sunlight. 
• Check connection of power cord to 
power source.
• Plug in unit.
• Use proper voltage.
• Set temperature control to warmer 
setting.
• Close door securely.
• Be sure food has cooled to room 
temperature before inserting. 
• Minimize door openings and 
duration.
• Do not place unit close to heat 
sources or direct sunlight.
• Check connection of power cord to 
power source.
• Plug in unit.
• Check setting and increase as 
needed.
• Close door securely.
• Be sure food has cooled to room 
temperature before inserting. 
• Minimize door openings and 
duration.
• Allow room for air to circulate 
around the unit. 
• Use proper voltage.
• Do not place unit close to heat 
sources or direct sunlight. 
5