Terratec Grabster AV 400 10100 User Manual

  

 

1. General 

By purchasing and receiving the goods, you accept our general terms and conditions of 
service. 

2.  Proof of guarantee 

You will require a copy of the purchase receipt or delivery slip as proof of warranty. If you 
do not supply proof of warranty, we will charge for repairing the goods. 

3.  Description of problem 

Shipments that do not include a description of the fault or an insufficient description 
('defective' or 'for repair' is insufficient) will be returned for a processing fee, because this 
makes repair more difficult and could have been avoided. 

4. Invalid 

returns 

In the event of an unfounded complaint (no fault could be detected, probable operating 
error), we will return the goods and a processing fee will be charged. 

5. Packaging 

If possible, please use the original packaging for return shipment. Any warranty claim will 
be jeopardized by improper packaging. The warranty will not apply to damage caused by 
improper packaging. 

6.  Foreign manufactured products 

Devices that are not manufactured or distributed by TerraTec Electronic GmbH will be 
returned and a processing fee will be charged. 

7.  Repairs liable to your expense 

Repairs out of the warranty period are liable to your expense. 

8. Transportation 

costs 

The dispatcher pays all costs associated with shipping and insurance for the goods for 
repair to TerraTec Electronic GmbH. If the goods are covered by warranty, TerraTec Elec-
tronic GmbH will pay the shipping costs for returning repaired goods. COD shipments will 
not be accepted for organizational reasons. 

9. Final 

regulation 

TerraTec Electronic GmbH reserves the right to change or supplement the general terms 
and conditions of service at any time. 

 

Otherwise the General Terms and Conditions of Business of TerraTec Electronic GmbH are 
considered to be accepted. 

  

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Grabster AV 400 (English)