Dacor RV36B User Guide

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Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible 
causes and remedies shown in the table below.
Troubleshooting
Problem
1.  Nothing works.
2.  Vent intake raises or lowers partially then .
 
stops.
3.  Gas flame is being pulled by draw of vent.
4.  Clean filter symbol is illuminated.
 
(Only in RV Models.)
Possible
Vent power seupply interrupted or not 
energized.
Fuse in Raised Vent Junction box is blown.
Electronic keypad controls are deactivated.
(Only in RV Models.)
An obstruction is interfering with the vent intake 
movement.
Short duct run or high output of system make 
ventilating force very strong.
Blower has operated for 40 hours.
Cause Remedy
Have electrician check power supply, including 
house circuit breaker and fuses.
Have electrician or qualified appliance service 
technician replace fuse.
Reactivate the controls by pressing the High 
and Low keys simultaneously and holding for 
one (1) second.
Immediately press Up/Down key, the turn off 
power to vent and remove the obstruction. 
Restore power to vent and press Up/Down key 
to raise or lower intake.
Reduce blower speed to a lower setting.
Inspect and clean filters, then press the Clean 
Filter key to turn off light.
No maintenance, other than the 
CARE AND 
CLEANING INSTRUCTIONS identified in this 
Use & Care Manual, should be attempted 
by the owner/operator. All other maintenance 
and service must be performed by a qualified 
appliance technician.
First, review the recommended checks listed in 
the preceding 
Troubleshooting Guide. Then, 
be certain that the appliance has been installed 
properly and is being operated correctly. 
Familiarize yourself with the warranty terms and 
conditions listed in the 
PRODUCT WARRANTY 
section.
If the above checks have been completed and 
the problem has not yet been remedied, call your 
local authorized DACOR service representative. 
Your dealer can normally provide the name 
and telephone number of the nearest service 
company.
DACOR works diligently to ensure your 
satisfaction when service is necessary. However, 
if you are not completely satisfied with the 
service provided, contact the company that 
performed the service and express why you are 
not pleased. Normally, they will be willing and 
able to resolve the problem.
If the service agency is not able to respond 
effectively, call or write the DACOR Customer 
Service Department. The phone number and 
address of this department are listed on the 
inside front cover of this manual. Please include 
your telephone number if you choose to write. 
We will then do our utmost to assure your 
happiness and satisfaction.
Product Maintenance
If You Need Service…
CERTIFICATE OF WARRANTIES 
DACOR APPLIANCE
WITHIN THE FIFTY STATES OF THE 
U.S.A., THE DISTRICT OF COLUMBIA AND 
CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within 
one year of the original date of purchase, due 
to a defect in material or workmanship, DACOR 
will remedy the defect without charge to you 
or subsequent users. The owner must provide 
proof of purchase, upon request, and have the 
appliance accessible for service.
* Warranty is null and void if non-CSA approved 
product is transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., 
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within 
one year of the original date of purchase, due 
to a defect in material or workmanship, DACOR 
will furnish a new part, F.O.B. factory, to replace 
the defective part. All delivery, installation 
and labor costs are the responsibility of the 
purchaser. The owner must provide proof of 
purchase, upon request, and have the appliance 
accessible for service.
•  Service calls to educate the customer in 
the proper use and care of the product.
•  Failure of the product when used for 
commercial, business, rental or any 
application other than for residential 
consumer use.
•  Replacement of house fuses or fuse 
boxes, or resetting of circuit breakers.
What Is Covered
What Is Not Covered
•  Damage to the product caused by 
accident, fire, flood or other acts of God.
•  Breakage, discoloration or damage 
to glass, metal surfaces, plastic 
components, trim, paint, or other 
cosmetic finish, caused by improper 
usage or care, abuse, or neglect.
THE REMEDIES PROVIDED FOR IN THE 
ABOVE EXPRESS WARRANTIES ARE 
THE SOLE AND EXCLUSIVE REMEDIES. 
THEREFORE, NO OTHER EXPRESS 
WARRANTIES ARE MADE, AND OUTSIDE 
THE FIFTY STATES OF THE UNITED STATES, 
THE DISTRICT OF COLUMBIA AND CANADA, 
ALL IMPLIED WARRANTIES, INCLUDING BUT 
NOT LIMITED TO, ANY IMPLIED WARRANTY 
OF MERCHANTABILITY OR FITNESS FOR 
A PARTICULAR USE OR PURPOSE, ARE 
LIMITED IN DURATION TO ONE YEAR FROM 
THE DATE OF ORIGINAL PURCHASE. IN 
NO EVENT SHALL DACOR BE LIABLE FOR 
INCIDENTAL EXPENSE OR CONSEQUENTIAL 
DAMAGES. NO WARRANTIES, EXPRESS OR 
IMPLIED, ARE MADE TO ANY BUYER FOR 
RESALE.
Some states do not allow limitations on how 
long an implied warranty lasts, or do not allow 
the exclusion or limitation of inconsequential 
damages, so the above limitations or exclusions 
may not apply to you. This warranty gives you 
specific legal rights, and you may also have 
other rights that vary from state to state.
Troubleshooting Guide