Panasonic UF-5100 18770 User Manual

129

Problem Solving

If You Have Any of These Problems

During Transmission

Document doesn't 
feed/multiple feed

1. Check that your document is free of staples and paper 

clips, and that it is not greasy or torn.

2. Check that your document is the right type to send through 

a fax machine by consulting the list on "Documents You 
Cannot Send".  If your document has the characteristics 
listed, make a photocopy of your document and send the 
copy instead.

3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.

Document jam

The information code 030 or 031 will appear on the display if 
the document becomes jammed.

Does not stamp

1. Check if Stamp LED is lit.
2. Check Fax parameter No. 04 and No. 28 settings.

Stamp too light

Replace stamp.

Transmission Copy 
Quality

Vertical lines on the 
transmitted document

Check own copy quality.  If copy is OK, your machine has no 
problem, report to the receiving party that they have a 
problem.  If copy is NG, clean the Document Scanning Area.

Transmitted document 
is blank

1. Make sure the document is set face down.
2. Check own copy quality.  If copy is OK, your machine has 

no problem, report to the receiving party that they have a 
problem.  If copy is NG, clean the Document Scanning 
Area.

During Reception

No recording paper

The information code 010 will appear on the display if the 
paper runs out.

Recording paper jam

The information code 001, 002, 007 or 008 will appear on the 
display if the paper gets jammed.

Recording paper 
doesn't advance into 
machine

Make sure that there is paper in the Paper Cassette. Follow 
the instructions for loading paper.

Recording paper 
doesn't eject after 
printing

Check to see if the recording paper is jammed inside of the 
machine.

Recording papers are 
not stacked in 
sequence.  Machine 
does not print from the 
last page received.

Check if Fax Parameter No. 65 is set to valid.

Document auto 
reduction doesn't work

Check Print Reduction settings.

Out of toner

The information code 041 will appear on the display if the 
Toner Cartridge runs out of toner.