Whirlpool WZC3115DW Warranty Information

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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:

■

Name, address and telephone number

■

Model number and serial number

■

A clear, detailed description of the problem

■

Proof of purchase including dealer or retailer name and address

Before contacting us to arrange service, please determine whether your product requires repair. Some 
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or 
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional 
resources, or visit www.whirlpool.com/product_help.

All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and 
Canada, direct all requests for warranty service to: 

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another 
warranty applies.

www.whirlpool.com/product_help

For one year from the date of purchase, when this major 
appliance is installed, operated and maintained according to 
instructions attached to or furnished with the product, Whirlpool 
Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will 
pay for Factory Specified Replacement Parts and repair labor 
to correct defects in materials or workmanship that existed 
when this major appliance was purchased, or at its sole 
discretion replace the product. In the event of product 
replacement, your appliance will be warranted for the remaining 
term of the original unit's warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS 
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS 
PROVIDED HEREIN. Service must be provided by a Whirlpool 
designated service company. This limited warranty is valid only 
in the United States or Canada and applies only when the 
major appliance is used in the country in which it was 
purchased. This limited warranty is effective from the date of 
original consumer purchase. Proof of original purchase date is 
required to obtain service under this limited warranty.

Commercial, non-residential, multiple-family use, or use inconsistent with published 
user, operator or installation instructions. 

In-home instruction on how to use your product.

Service to correct improper product maintenance or installation, installation not in 
accordance with electrical or plumbing codes or correction of household electrical 
or plumbing (i.e. house wiring, fuses or water inlet hoses).

Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation 
solutions, etc.).

Conversion of products from natural gas or L.P. gas.

Damage from accident, misuse, abuse, fire, floods, acts of God or use with products 
not approved by Whirlpool.

Repairs to parts or systems to correct product damage or defects caused by 
unauthorized service, alteration or modification of the appliance.

Cosmetic damage including scratches, dents, chips, and other damage to the 
appliance finishes unless such damage results from defects in materials and 
workmanship and is reported to Whirlpool within 30 days. 

Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive 
environments including but not limited to high salt concentrations, high moisture or 
humidity or exposure to chemicals.

10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an 

authorized Whirlpool servicer is not available.

13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that 
interfere with servicing, removal or replacement of the product.

14. Service or parts for appliances with original model/serial numbers removed, altered 

or not easily determined.

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal 
rights, and you also may have other rights that vary from state to state or province to province.

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you 
should ask Whirlpool or your retailer about buying an extended warranty.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state or province to province.

®

/™ ©2014 Whirlpool. Used under license in Canada. All rights reserved.

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Printed in U.S.A.