Siemens HHSC V2/V2.1 L30280-Z622-A357 User Manual
Product codes
L30280-Z622-A357
Check In/Check Out
The "Check In" function can be used to
check guests or groups into the hotel. This
function can automatically unlock guest
room or conference room telephones, and,
depending on the selected variant, activate
room features such as voicemail boxes. Af-
ter check in, the guest’s name can be dis-
played automatically on all internal digital
phones equipped with displays.
The guest can only be registered as checked
out and the guest’s room reset to unoccu-
pied once all services have been paid for.
The user is prompted to print the invoice for
this purpose.
The “Prepayment” function allows phone
calls to be made up to a monetary limit set
by the guest.
The "Check In" function can be used to
check guests or groups into the hotel. This
function can automatically unlock guest
room or conference room telephones, and,
depending on the selected variant, activate
room features such as voicemail boxes. Af-
ter check in, the guest’s name can be dis-
played automatically on all internal digital
phones equipped with displays.
The guest can only be registered as checked
out and the guest’s room reset to unoccu-
pied once all services have been paid for.
The user is prompted to print the invoice for
this purpose.
The “Prepayment” function allows phone
calls to be made up to a monetary limit set
by the guest.
Room Grid
The graphical Room Grid displays current
room occupancy and provides an overview
of availability per room and category in a
single screen.
In the graphical room grid, it is possible to
determine the individual room status (e.g.
“vacant, cleaned”, “occupied, not cleaned”,
etc.) and to change this as necessary.
Guests are displayed in different colors in
the room grid, depending on their status.
The period shown in the room grid is freely
definable. A reservation can be extended or
shortened simply by clicking with the
mouse.
The graphical Room Grid displays current
room occupancy and provides an overview
of availability per room and category in a
single screen.
In the graphical room grid, it is possible to
determine the individual room status (e.g.
“vacant, cleaned”, “occupied, not cleaned”,
etc.) and to change this as necessary.
Guests are displayed in different colors in
the room grid, depending on their status.
The period shown in the room grid is freely
definable. A reservation can be extended or
shortened simply by clicking with the
mouse.
Invoice Assistant
You can use the "Invoice Assistant" to gener-
ate invoices for hotel guests. If necessary,
you can provide several invoices, according
to your guests' wishes (e.g. separation of
private and business calls).
Additional services and items consumed
from the minibar can be allocated to the rel-
evant room using the invoice assistant.
You can use the "Invoice Assistant" to gener-
ate invoices for hotel guests. If necessary,
you can provide several invoices, according
to your guests' wishes (e.g. separation of
private and business calls).
Additional services and items consumed
from the minibar can be allocated to the rel-
evant room using the invoice assistant.
Lists
The "Lists" menu can be used to produce
historical statistics for wakeup calls, room
occupancy, sales and financial transactions.
It is also possible to display and print exter-
nal orders and invoices that have already
been paid.
The "Lists" menu can be used to produce
historical statistics for wakeup calls, room
occupancy, sales and financial transactions.
It is also possible to display and print exter-
nal orders and invoices that have already
been paid.
Wakeup Calls List
The following data can be listed in the
"Wakeup Calls" statistics:
The following data can be listed in the
"Wakeup Calls" statistics:
●
All, Agreed, Submitted, Not Submitted
and Successful wakeup calls within the
defined statistics period.
and Successful wakeup calls within the
defined statistics period.
The statistics period is freely definable.
Room List
The following data can be listed in these
statistics:
The following data can be listed in these
statistics:
●
Guests who arrive during the defined
statistics period (Arrival list),
statistics period (Arrival list),
or
●
Guests staying in the hotel during the de-
fined statistics period (Inhouse list),
fined statistics period (Inhouse list),
or
●
Guests who depart during the defined
statistics period (Departure list).
statistics period (Departure list).
The statistics period is freely definable.
Sales Overview
The following data is listed in the "Sales
Overview" statistics:
The following data is listed in the "Sales
Overview" statistics:
●
Sales within the defined statistics period
The statistics period is freely definable.
Financial Transactions
The following data is listed in the "Financial
Transactions" statistics:
The following data is listed in the "Financial
Transactions" statistics:
●
Phone calls (e.g. All, International, etc.).
●
Products (e.g. All, Drinks, etc.).
●
Room occupancy (e.g. All, Single Rooms,
etc.).
etc.).
●
Payment status of the financial transac-
tions (e.g. All)
tions (e.g. All)
The statistics period is freely definable.
Document Archive
Paid invoices and external orders can be
searched for, displayed and printed in the
"Document Archive". It is possible to per-
form searches using a variety of criteria.
Paid invoices and external orders can be
searched for, displayed and printed in the
"Document Archive". It is possible to per-
form searches using a variety of criteria.
Searches are performed in the "Document
Archive" using the following parameters:
Archive" using the following parameters:
●
External order
The "External order" parameter is used to
define the criteria for searching for an
external order:
– Search period
– Hotel for which the external order has
The "External order" parameter is used to
define the criteria for searching for an
external order:
– Search period
– Hotel for which the external order has
been generated
– Company which has been contracted
to fulfill the order
– Description and details of the external
order; part of the description string
can also be used for the search
can also be used for the search
●
Invoice
Parameters can be used to define the cri-
teria for searching for an invoice:
– Invoice no.
– Invoice date or period
– Hotel where the invoice was generat-
Parameters can be used to define the cri-
teria for searching for an invoice:
– Invoice no.
– Invoice date or period
– Hotel where the invoice was generat-
ed
– Name of the guest for whom the in-
voice was generated
– Details of the guest's address
– Method of payment used to pay the
– Method of payment used to pay the
invoice
Wakeup Service
The HiPath Hospitality Service Center offers
a reliable wakeup service. The wakeup call
request is entered for the relevant room via
the client console. Several wakeup calls can
be entered for each day. Alternatively, the
guest can also enter a wakeup call via the
room telephone using voice guidance (pro-
vided IVR is available).
The HiPath Hospitality Service Center offers
a reliable wakeup service. The wakeup call
request is entered for the relevant room via
the client console. Several wakeup calls can
be entered for each day. Alternatively, the
guest can also enter a wakeup call via the
room telephone using voice guidance (pro-
vided IVR is available).
IVR – Interactive Voice Response
(optional)
The optional Voicelink@vantage IVR system
from TMS allows guests to enter wakeup re-
quests, and hotel staff to change the room
status (cleaned, etc.) and to enter minibar
consumption data.
(optional)
The optional Voicelink@vantage IVR system
from TMS allows guests to enter wakeup re-
quests, and hotel staff to change the room
status (cleaned, etc.) and to enter minibar
consumption data.