Danby DDR45B3WP Use & Care Manual

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Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for a 
possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Num-
ber 
for assistance. 
Tel: 1-800-26 -                    (1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Dehumidifi er does 
not start
• The 
dehumidifi er is un-
plugged
• 
The fuse is blown/circuit 
breaker is tripped
• Dehumidifi er has reached 
its preset level or bucket is 
full
• 
Bucket is not in the proper 
position
• Power 
failure
• 
Make sure the plug is pushed completely into the outlet
• 
Check the house fuse/circuit breaker box and replace the 
fuse or reset the breaker
• 
The unit turns off automatically when either condition 
occurs. Change to a lower setting or empty the bucket and 
replace properly
• 
The bucket must be in place and securely seated for the 
unit to operate.
• 
There is a protective time delay (up to 3 minutes) to pre-
vent tripping of the compressor overload. For this reason, 
the unit may not start normally for 3 minutes after it is 
turned back on.
Dehumidifi er does 
not dry the air as it 
should
• 
Did not allow enough time 
to remove the moisture
• Airfl ow is restricted
• Dirty 
fi lter
• 
The humidity control may 
not be set low enough
• 
Doors and windows may 
not be closed tightly
• 
Clothes dryer may be blow-
ing moisture-laden air into 
the room 
• 
Room temperature is too 
low
• When 
fi rst installed, allow at least 24 hours to maintain the 
desired dryness
• 
Make sure there are no curtains, blinds or furniture block-
ing the front or back of the dehumidifi er. See the “Location” 
section.
• 
See the “Air fi lter” section
• 
For drier air, press the 
 button and set to a lower per-
cent value (%)
• 
Check that all doors, windows and other openings are 
securely closed
• 
Install the dehumidifi er away from the dryer. The dryer 
should be vented to the outside.
• 
Moisture removal is best at higher room temperatures. 
Lower room temperatures will reduce the moisture removal 
rate. Modes are designed to be operated at temperatures 
above 5°C (41°F)
Dehumidifi er runs 
too much
• 
Area to be dehumidifi ed is 
too large
• 
Doors and windows are 
open
• 
The capacity of your dehumidifi er may not be adequate
• 
Close all doors and windows
Frost appears on 
the coils
• 
Unit has been recently 
turned on, or room tempera-
ture is below 5°C (41°F)
• 
This is normal. Frost will usually disappear within 60 min-
utes. See the “Defrost” section
Controls cannot be 
set
• 
The compressor will turn 
off and the fan will auto-
matically continue to run for 
approx. 3 minutes at a fi xed 
setting
• 
This is normal. Wait approximately 3 minutes and set the 
fan as desired.
Fan noise
• 
Air is moving through the 
dehumidifi er
• 
This is normal
Water on fl oor
• 
Hose connection may be 
loose
• 
Bucket used to collect wa-
ter, but the hose is attached
• 
Check the hose connection. See “Continuous Drain” sec-
tion
• 
Disconnect the hose if using the bucket to collect water, 
see “Continuous Drain” section.
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