Whirlpool WFW94HEAC Owner's Manual

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –  

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Sud

  

(Excess suds) 

appears in display

Excessive suds in washer. Washer is 

running a suds reduction routine. 

Allow the washer to continue. Use only HE detergent.  

Always measure detergent, and base detergent quantity on  

load size. Follow detergent manufacturer’s instructions. 

Touch POWER once to clear the code. Then touch POWER 

again to restart washer. If code appears again, call for service.

F08 

followed by 

E01

 

 

(water supply error)  

appears in display

Check for proper water supply.

Both hoses must be attached and have water flowing to the 

inlet valve.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

F09 

followed by 

E01

 

 

(drain pump system  

error) appears in display

Check plumbing for correct drain  

hose installation. Drain hose extends 

into standpipe farther than 4

1

⁄

2

"  

(114 mm). 

Check drain hose for proper installation. 

Make sure the drain hose is not kinked, pinched, or blocked. 

Remove any clogs from drain hose.

Use drain hose form and securely attach to drainpipe or tub.

Lower drain hose if the end is higher than 96" (2.4 m) above  

the floor.

F05 

followed by 

E02

 

 

(door will not lock)  

appears in display

Washer door not locking.

Touch POWER to cancel the cycle. Make sure the door is 

closed completely and latching. Check for items in the washer 

drum that may be keeping the door from closing completely.

Washer beeps when 

START is touched 

Door not closed.

Close the door completely.

F07 

followed by 

E01

  

(motor drive error)  

appears in display

Motor is having difficulty turning  

the drum.

Washer is tightly packed. Remove some items. See “Cycle 

Guide” for load size recommendations. Make sure that all  

shipping materials have been removed. See the Installation 

Instructions. 

“rL” 

(remove load)  

appears in display

Load detected in drum during Clean 

Washer with affresh

®

 cycle.

Remove items from washer drum and restart Clean Washer  

with affresh

®

 cycle.

Washer making error 

beeps  

Door has not been opened and closed 

for at least 3 cycles.

This code may appear when the washer is first turned on.  

Open and close the door to clear the display.

Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.

F

## E##

 code other 

than as described above 

appears in display

System error code.

Touch POWER once to clear the code. Then touch POWER 

again to restart washer. If code appears again, call for service.

Not using HE detergent or using too 

much HE detergent.

Use only HE detergent. Always measure detergent and follow 

manufacturer’s directions based on load size and soil level. 

Int (interrupted)  

appears in display

The cycle was paused or cancelled. 

The washer can take 20 to 30 minutes to stop spinning and 

drain and will display this error code during that time. Touch 

POWER once to clear the code. Then touch POWER again to 

restart washer. 

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5/24/12   2:40 PM