Sony HT-CT370 Owner's Manual

19

US

BLUETOOTH connection cannot be completed.
 Make sure that the lamp (blue) of the Bar Speaker is lit (refer to 

“Listening to the sound from BLUETOOTH devices” in the supplied 
Startup Guide).

 Make sure the BLUETOOTH device to be connected is turned on 

and the BLUETOOTH function is enabled.

 Bring this system and the BLUETOOTH device closer together.

 Pair this system and the BLUETOOTH device again. You may need 

to cancel the pairing with this system using your BLUETOOTH 
device first.

Pairing cannot be achieved.
 Bring this system and the BLUETOOTH device closer together 

(refer to “Listening to the sound from BLUETOOTH devices” in the 
supplied Startup Guide).

 Make sure this system is not receiving interference from a wireless 

LAN equipment, other 2.4 GHz wireless devices, or a microwave 
oven. If a device that generates electromagnetic radiation is 
nearby, move the device away from this system.

No sound is output from the connected BLUETOOTH device.
 Make sure that the lamp (blue) of the Bar Speaker is lit (refer to 

“Listening to the sound from BLUETOOTH devices” in the supplied 
Startup Guide).

 Bring this system and the BLUETOOTH device closer together.

 If a device that generates electromagnetic radiation, such as a 

wireless LAN equipment, other BLUETOOTH devices, or a 
microwave oven is nearby, move the device away from this 
system.

 Remove any obstacle between this system and the BLUETOOTH 

device or move this system away from the obstacle.

 Reposition the connected BLUETOOTH device.

 Try changing the wireless frequency of the Wi-Fi router, computer, 

etc., to the 5 GHz band.

 Increase the volume on the connected BLUETOOTH device.
The sound is not in sync with the image.
 When you are watching movies, you may hear the sound with a 

slight delay from the image.

No sound is heard from the subwoofer.
 Check that the AC power cord (mains lead) of the subwoofer is 

connected properly. (Refer to “Turning on the system” in the 
supplied Startup Guide.)

 The on/standby lamp does not light.

 Check that the AC power cord (mains lead) of the subwoofer is 

connected properly.

 Press the  (on/standby) button of the subwoofer to turn on 

the power.

 The on/standby lamp flashes slowly in green or lights in red.

 Move the subwoofer to a location near the Bar Speaker so that 

the on/standby lamp lights in green.

 Follow the steps in “Linking the system (LINK)” (page 14).

 Check the communication status of the wireless sound system 

with the “RF CHK” of the amplifier menu (page 13).

 The on/standby lamp flashes quickly in green.

 Consult your nearest Sony dealer.

 The on/standby lamp flashes in red.

 Press the (on/standby) button of the subwoofer to turn off 

the power and check whether the ventilation opening of the 
subwoofer is blocked or not.

 The subwoofer is designed for playback of bass sound. When the 

input source does not contain much of bass sound, as is the case 
with most TV programs, the bass sound may not be audible.

 Press the SW VOL + button on the remote control to increase the 

volume of the subwoofer (refer to “Parts and controls” (page 25)).

During BLUETOOTH pairing

Flashes quickly

The system is attempting to connect 
with a BLUETOOTH device

Flashes

The system has established 
connection with a BLUETOOTH device

Lit

The system is in BLUETOOTH standby 
mode (when the system is off)

Unlit

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