Toshiba C55-C5243 Owner's Manual

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Chapter 6
If Something Goes 
Wrong
Some problems you may encounter when using your 
computer are relatively easy to identify and solve. Others 
may require help from your network administrator or the 
manufacturer of the software program.
This chapter aims to help you solve many problems by 
yourself. It covers the problems you are most likely to 
encounter.
If all else fails, contact Toshiba. You will find information on 
Toshiba’s support services at the end of this chapter. 
Problems that are easy to fix
Your program or application stops responding.
If you are working in a program that suddenly freezes, 
chances are the program has stopped responding. You can 
exit the program without shutting down the operating system 
or closing other programs.
To close a program that has stopped responding:
1
Press 
Ctrl
Alt
, and 
Del
 simultaneously (once), and then 
click or touch 
Task Manager
.
The Task Manager window appears.