Toshiba C55-C5243 Owner's Manual
126
If Something Goes Wrong
Touchpad help
Install an external mouse
Without a touch screen it may be challenging to navigate
your way around the operating system without a working
touchpad. To help you troubleshoot the issue you may want
to install an (optional) external mouse.
your way around the operating system without a working
touchpad. To help you troubleshoot the issue you may want
to install an (optional) external mouse.
1
Plug a USB mouse into an open USB port on your
computer.
computer.
2
If prompted, follow the on-screen instructions for
installation.
installation.
The computer may automatically download the needed
driver for your mouse (Internet connection required).
driver for your mouse (Internet connection required).
Perform a complete power cycle
1
Shut down your computer, see
.
2
Remove all accessories, and unplug all cables. This
includes USB flash drives, SD Card, and the power
cord/cable.
includes USB flash drives, SD Card, and the power
cord/cable.
3
If your computer has a user-removable battery, remove
the battery and hold down the power button for
approximately 10 seconds.
the battery and hold down the power button for
approximately 10 seconds.
4
Reconnect the battery (if you removed it) and the power
cord/cable.
cord/cable.
5
Turn On the computer, and try the keyboard again.
Uninstall the touchpad driver
You can Uninstall the touchpad driver to allow Windows to
automatically reinstall the driver.
automatically reinstall the driver.
1
In the
Search
field, type
Device Manager
.
2
Click or touch the
Device Manager
application.
3
In the “Device Manager” select
Mice and other
pointing devices
.
4
Right-click or touch the device with
touchpad
in the
name and select
Uninstall
.
NOTE