Toshiba C55-C5243 Owner's Manual

155

If Something Goes Wrong

Additional help

3

Install one item of hardware or software.

4

Restart the Windows operating system.

5

Use the new hardware or software for a while, noting 
any new problems. Make sure that your critical 
applications (email, business applications, etc.) are 
working correctly, and verify that important devices 
are still functioning.

6

For each additional hardware or software item, 
repeat these steps, starting at step 

 if any of your 

critical data has changed, or starting at step 

 if no 

critical data has changed.

Additional help

If you need further assistance

If you have followed the recommendations and are still 
having problems, you may need additional technical 
assistance.

❖

Since some problems may be related to the operating 
system or the application you are using, it is important to 
investigate all sources. 

❖

Review the troubleshooting information for your 
operating system.

❖

If the problem occurs while you are running a 
application, consult the application’s documentation for 
troubleshooting suggestions. Contact the software 
company’s technical support group for their assistance.

❖

Consult the dealer from whom you purchased your 
computer and/or application. Your dealer is your best 
source for current information.

Technical support is available online at Toshiba’s support 
Web site at 

. At this Web site you will 

find answers for many commonly asked technical questions 
in addition to downloadable software drivers, BIOS updates, 
and many other downloads.

Contacting Toshiba

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent 
software and hardware options for your computer, and for 
other product information, be sure to regularly check the 
Toshiba Web site at

.