HP 22-3010 Owner's Manual

Customer support for repairs

If your computer needs to be repaired, or to have parts replaced, you have two choices:

●

You can easily replace many of your computer parts that are considered consumer replaceable.

This is the fastest method of repair, because many times we can send the part directly to your

home or business in a few days. (This option may not be available in all countries or regions.)

●

If a repair is necessary, HP support will make arrangements to repair your computer.

These services are covered during the warranty period.
There are some limitations and exclusions to the warranty (as well as some important details), which

are described in the 

HP Worldwide Limited Warranty and Technical Support

 guide.

Before upgrading your hardware

If you intend to upgrade any of your hardware, do it only after you set up your new computer. For

instructions on setting up your computer, see the 

Setup Instructions

 poster or 

. If you have any problems setting up your system and turning it on, immediately

contact HP support using the procedures given earlier in this chapter. This must be done first before

attempting to upgrade your system.
By breaking the security seal on the back of the computer, you confirm that the computer was

working properly before you attempted to upgrade your system. After the security seal has been

broken, your computer is then, to the extent allowed by local law, covered under the terms and

conditions listed in the 

HP Worldwide Limited Warranty and Technical Support

 guide.

26 Chapter 10   Support information