Maytag MVWX655DW Owner's Manual

First try the solutions suggested here or visit our website at www.maytag.com/product_help - 

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and  

washer must be level to operate properly. See “Installation 

Instructions”.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"  

(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.

Load could be unbalanced.

Load dry items in loose heaps evenly around washplate. Adding 

wet items to washer or adding more water to basket could 

unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Bulky/Sheets cycle for oversized, non-absorbent items such as 

comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and  

Care Guide.

Empty pockets before washing. Loose items such as coins  

could fall between basket and tub or may block pump. It may  

be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel basket.  

Objects may be caught in 

washer drain system.

Clicking or metallic noises

Gurgling or humming

It is normal to hear the pump making a continuous humming sound 

with periodic gurgling or surging as final amounts of water are 

removed during the spin/drain cycles.

Washer may be draining water.

Check the following for 

proper installation or see 

“Using Your Washer” 

section.

Washer may not be level.

Washer not level.

Water may splash off basket if washer is not level. 

Check that load is not unbalanced or tightly packed.

Fill hoses not attached tightly.

Tighten fill-hose connection. 
Make sure all four fill hose flat washers are properly seated.

Drain hose connection.

Pull drain hose from washer cabinet and properly secure it to  

drainpipe or laundry tub.

Check household plumbing for leaks  

or clogged sink or drain.

Water can backup out of a clogged sink or drainpipe. Check all 

household plumbing for leaks (laundry tubs, drain pipe, water 

pipes, and faucets.)

Fill hose washers.

Check the following for 

proper installation:

Do not place tape over drain opening.

Unbalanced loading can cause basket to be out of alignment and 

cause water to splash off tub. See “Using Your Washer” for loading 

instructions.

Washer not loaded as  

recommended.

Not enough water  

in washer

Load not completely covered  

in water.

This is normal operation for an HE low-water washer. The load will 

not be completely underwater. The washer senses load sizes and 

adds correct amount of water for optimal cleaning. See “What’s 

New under the Lid.” 
IMPORTANT: Do not add more water to washer. 

Humming

You may hear the hum of the sensing spins after you have started 

the washer. This is normal. 

Load sensing may be occurring.

Whirring

You may hear the whirring sound of the basket decelerating. This is 

normal. 

Basket deceleration may be 

occurring.