Samsung UN55JS7000 Owner's Manual

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E-MANUAL
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Summary of Contents of owner's manual for Samsung UN55JS7000

  • Page 1

    E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...

  • Page 2

    Contents Quick Guides Troubleshooting Internet Connectivity Issues 12 Troubleshooting wired Internet connectivity issues Using Smart Hub 13 Troubleshooting wireless Internet...

  • Page 3

    Remote Control and Peripherals Using the GAMES Service 46 Managing games with the pop-up Options menu About the Samsung Smart...

  • Page 4

    Controlling the TV with Your Voice Setting Up a Schedule Viewing 65 Read before using voice recognition 81 Setting up...

  • Page 5

    Picture and Sound Using the Screen Burn Protection and Energy Saving Functions 118 Preventing screen burn Adjusting the Picture Quality...

  • Page 6

    Troubleshooting Supported Resolutions for each of UHD Input Signals 146 If HDMI UHD Color is set to Off Getting Support...

  • Page 7: Quick Guides

    Using Smart Hub Connecting to the Internet (MENU/123) MENU Network Network Settings Connect the TV to the Internet. You can...

  • Page 8

    Controlling the TV with Your Voice "" This function is only supported for the 6700 to 8500 and 670D to...

  • Page 9

    Controlling the TV with Motion Setting up Motion Control (MENU/123) MENU System Motion Control Perform the Motion Control Environment Test,...

  • Page 10

    Using the Samsung Smart Control "" The Samsung Smart Control is provided with the 6700 to 8500 and 670D to...

  • Page 11

    Setting up the Samsung Smart Control (MENU/123) MENU System Smart Control Settings Configure the basic settings for using the Samsung...

  • Page 12

    Improving Your Viewing Experience of Sports Events Activating sports mode (MENU/123) MENU System Sports Mode or Soccer Mode Set Sports...

  • Page 13

    Displaying Multiple Screens You can surf the web or run an app while viewing the TV. You can change the...

  • Page 14: Connections

    Connecting an Antenna Connect a cable from an antenna or cable wall outlet to the ANT IN connector, as shown...

  • Page 15

    Connecting to the Internet Establishing a wired Internet connection Using LAN cables There are three ways to connect the TV...

  • Page 16

    Connecting to a wired Internet network automatically (MENU/123) MENU Network Network Settings Try Now Automatically connect to an available network....

  • Page 17

    Connecting to a wireless Internet network with WPS (MENU/123) MENU Network Network Settings If your router has a WPS (Wi-Fi...

  • Page 18

    Troubleshooting Internet Connectivity Issues Troubleshooting wired Internet connectivity issues Try Now No network cable found Make sure that the network...

  • Page 19

    Troubleshooting wireless Internet connectivity issues Wireless network connection failed If a selected wireless router is not found, go to Network...

  • Page 20

    Connecting Video Devices Your TV has a variety of connections for video input from external devices. Below is a list...

  • Page 21

    Connecting with a component cable Connect the component cable to the component input connections of the TV and the component...

  • Page 22

    Connecting with a composite (A/V) cable Connect the AV cable to the input connections of the TV and the AV...

  • Page 23

    Audio Input and Output Connections Your TV has a variety of connections for audio input from external devices. The connections...

  • Page 24

    Connecting with a digital audio (optical) cable You can listen to digital audio by connecting an AV receiver to the...

  • Page 25

    Connecting a Computer The kinds of connections you can make are listed below. To use the TV as a computer...

  • Page 26

    Connecting with an HDMI-to-DVI cable If the graphics adapter of your TV does not support the HDMI interface, connect the...

  • Page 27

    Connecting a Mobile Device You can connect a mobile device such as a smartphone or tablet directly to the TV,...

  • Page 28

    Using Screen Mirroring (MENU/123) MENU Network Screen Mirroring Try Now You can wirelessly connect a mirroring-enabled mobile device to the...

  • Page 29

    Connecting mobile devices without a wireless router (Wi-Fi Direct) (MENU/123) MENU Network Wi-Fi Direct Try Now You can connect a...

  • Page 30

    Connecting a mobile device via Samsung Smart View 2.0 "" This function is not available on certain models in specific...

  • Page 31

    Switching between external devices connected to the TV Press the SOURCE button to switch between external devices connected to the...

  • Page 32

    Connection Notes "" The number of connectors and their names and locations may vary depending on the model. "" Refer...

  • Page 33

    Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver....

  • Page 34

    Connection notes for wireless PC mirroring ●● The working distance may differ due to obstacles (e.g., human bodies, metal objects,...

  • Page 35: Remote Control and Peripherals

    About the Samsung Smart Control "" The Samsung Smart Control is provided with the 6700 to 8500 and 670D to...

  • Page 36

    Button Description Press this button to mute the sound temporarily. Press and hold this button to bring up the...

  • Page 37

    Using the Samsung Smart Control Operating the TV with the POINTER button Place a finger on the POINTER button and...

  • Page 38

    Displaying and using the On-Screen Remote You can display and use the On-Screen Remote on the TV's screen by pressing...

  • Page 39

    Button Description e-Manual Opens the e-Manual. Picture Mode Changes the picture mode. Speaker List Allows you to select the...

  • Page 40

    Controlling External Devices with the TV Remote - Using the Universal Remote (MENU/123) MENU System Universal Remote Setup You can...

  • Page 41

    Controlling the TV with a Keyboard (MENU/123) MENU System Device Manager Keyboard Settings Try Now "" Certain models are not...

  • Page 42

    Using the keyboard You can use the following keys on a USB or Bluetooth keyboard connected to the TV to...

  • Page 43

    Controlling the TV with a Mouse (MENU/123) MENU System Device Manager Mouse Settings Try Now "" Certain models are not...

  • Page 44

    Changing mouse buttons and pointer speed (MENU/123) MENU System Device Manager Mouse Settings Mouse Options Try Now ●● Primary Button...

  • Page 45: Smart Features

    Viewing Multiple Screens or Features with Multi-Link Screen (MENU/123) MENU Picture Open Multi-Link Screen You can search the Web, use...

  • Page 46

    Read before using Multi-Link Screen "" Before using Multi-Link Screen, make sure the TV is connected to the Internet. ""...

  • Page 47

    Removing or pinning an item in the Recent group To remove or pin an item in the Recent group, select...

  • Page 48

    Using the Smart Hub tutorial (MENU/123) MENU Support Smart Hub Tutorial You can learn the basics of using Smart Hub...

  • Page 49

    Using Smart Hub with a Samsung Account Creating a Samsung account (MENU/123) MENU Smart Hub Samsung Account Some of the...

  • Page 50

    Signing in to a Samsung account (MENU/123) MENU Smart Hub Samsung Account Sign In You can automatically sign in to...

  • Page 51

    Changing and adding information to a Samsung account (MENU/123) MENU Smart Hub Samsung Account Edit Profile You can manage your...

  • Page 52

    Using the GAMES Service Featured GAMES GAMES My Page Spotlight Most Popular What's New Top Grossing Arcade/Action Sports/Racing Party/Music Trending...

  • Page 53

    Installing and running a game Installing games Select a game to install, and then press and hold the Enter button....

  • Page 54

    Enabling automatic game updates (MENU/123) MENU Smart Hub App & Game Auto Update or App Auto Update To update games...

  • Page 55

    Using the APPS Service Featured APPS APPS My Apps What's New Most Popular Kids Video Game Sports Information Lifestyle Education...

  • Page 56

    Installing an app Quickly installing apps 1. Select a category on the APPS screen. 2. Move the focus to an...

  • Page 57

    Removing an app from the TV Select an app to remove on the APPS screen and press and hold the...

  • Page 58

    Using the e-Manual Launching the e-Manual (MENU/123) MENU Support e-Manual You can view the embedded e-manual that contains information about...

  • Page 59

    Using the Web Browser You can surf the Internet on the TV as you would on a PC - even...

  • Page 60

    Using the MY CONTENT Service Featured MY CONTENT Try Now MY CONTENT Mobile Device USB 2 PC Connection Guides You...

  • Page 61

    Playing multimedia content in a computer or mobile device "" Before connecting to a computer or mobile device, configure the...

  • Page 62

    Buttons and functions available while viewing photos You can press the Enter button while viewing photos to display available options....

  • Page 63

    Buttons and functions available while viewing videos You can press the Enter button while viewing videos to display available options....

  • Page 64

    ●● Options Function Description Picture Size Changes the size of the screen. The supported picture sizes differ with the video....

  • Page 65

    Buttons and functions available while playing music You can use the following functions when you select a music file. ●●...

  • Page 66

    Listening to music in HD quality You can enjoy HD music in HD native quality. Set HD Audio (MENU Sound...

  • Page 67

    Using the NewsON Service Featured NewsON NewsON You can find daily information on a wide variety of topics in a...

  • Page 68

    Using the Soccer Service Featured Soccer You can get a wide range of information about world soccer matches, including videos,...

  • Page 69

    Viewing soccer videos You can view the soccer videos and highlights of your favorite soccer teams. On the Soccer service...

  • Page 70

    Controlling the TV with Your Voice "" This function is only supported for the 6700 to 8500 and 670D to...

  • Page 71

    Read before using voice recognition (MENU/123) MENU System Voice Recognition You can access and select certain menu options and functions...

  • Page 72

    Changing the voice recognition language (MENU/123) MENU System Voice Recognition Language Try Now You can select a language to use...

  • Page 73

    Controlling the TV using Motions (Motion Control) (MENU/123) MENU System Motion Control Try Now To use the Motion Control feature,...

  • Page 74

    Activating motion control (MENU/123) MENU System Motion Control Motion Control Try Now Face the TV camera. Lower your hand to...

  • Page 75

    ●● Returning to the previous menu Make a circle with your hand in the counterclockwise direction to return to...

  • Page 76

    Changing the motion control screens Changing the motion control screens while viewing a broadcast Direction Control Mode Motion Pointing Mode...

  • Page 77

    Displaying the Direction Control icon while not viewing a broadcast To display the Direction Control icon while not viewing a...

  • Page 78

    Using Face Recognition You can register your face using the TV camera, and sign in to your Samsung accounts using...

  • Page 79

    Changing your login method to face recognition (MENU/123) MENU Smart Hub Samsung Account Edit Profile You can change your log...

  • Page 80: TV Viewing

    Viewing Digital Broadcast Information at a Glance Using the guide (MENU/123) MENU Broadcasting Guide Try Now You can check the...

  • Page 81

    Checking current program info You can view information about, start instant recording of, or apply the Timeshift function to a...

  • Page 82

    Recording Programs The appears next to programs and channels for which a Schedule Recording has been set. "" This function...

  • Page 83

    Using the functions available while recording a program Press the Enter button while recording a program. The following buttons and...

  • Page 84

    Viewing recorded programs Featured MY CONTENT 1. Select a USB recording device. The CONTENTS folder appears. 2. Select a recorded...

  • Page 85

    ●● Highlight Player Displays highlights of the current recording. "" This function is only available if you have saved highlights...

  • Page 86

    Managing recorded files Featured MY CONTENT Select a USB device containing recordings. A list of recordings appears. Using the functions...

  • Page 87

    Setting Up a Schedule Viewing The appears next to programs that have been configured for a schedule viewing. "" To...

  • Page 88

    Using Timeshift You can pause and rewind live TV as you would a DVD by using Timeshift. Activating this function...

  • Page 89

    Using the Channel List (MENU/123) MENU Broadcasting Channel List Try Now By using the Channel List, you can change the...

  • Page 90

    Registering, Removing, and Editing Channels (MENU/123) MENU Broadcasting Edit Channel Try Now The Edit Channel screen icons indicate the following:...

  • Page 91

    Editing registered channels You can access the following options by selecting Options at the bottom left of the screen. The...

  • Page 92

    Using Program Rating Lock (MENU/123) MENU Broadcasting Program Rating Lock Try Now You can block programs based on their ratings...

  • Page 93

    Blocking movies base on their Movie Rating (MPAA) You can block movies based on their MPAA rating. This rating system...

  • Page 94

    Blocking programs based on their Canadian French Rating You can block programs based on their Canadian French Rating. This rating...

  • Page 95

    Creating a Personal Favorites List Favorite channels are highlighted in the Edit Channel and Channel List screens with the symbol....

  • Page 96

    Editing a Favorites List (MENU/123) MENU Broadcasting Edit Favorites Using the Edit Favorites screen menu items You can access the...

  • Page 97

    Removing channels from a favorites list Select Edit Favorites. Select Change Fav. to move to the favorites list that has...

  • Page 98

    Making Sports Programs More Realistic with Sports Mode (MENU/123) MENU System Sports Mode or Soccer Mode Try Now You can...

  • Page 99

    Using the functions available while watching sports in sports mode You can use the following functions when you press the...

  • Page 100

    ●● Pause / Play Pauses or resumes the video. ●● Highlights Player Displays the Highlights Player screen and plays...

  • Page 101

    Making Sports Programs More Realistic with Hockey Mode (MENU/123) MENU System Hockey Mode Hockey Mode You can use Hockey Mode...

  • Page 102

    Changing the font color, caption size, and font opacity You can change the font color, background color, and size settings....

  • Page 103

    Enabling the audio guide for the video description (MENU/123) MENU System Accessibility Video Description Try Now You can activate the...

  • Page 104

    Selecting the Broadcast Audio Language and Other Options for Analog Broadcasts ●● Listening to Multi-Track Sound Try Now Select Audio...

  • Page 105: Picture and Sound

    Adjusting the Picture Quality Choosing a picture mode (MENU/123) MENU Picture Picture Mode Try Now You can select the picture...

  • Page 106

    Adjusting the picture quality (MENU/123) MENU Picture You can adjust the following picture quality settings manually for each combination of...

  • Page 107

    Adjusting advanced settings (MENU/123) MENU Picture Advanced Settings Try Now You can fine-tune how images are displayed on the TV...

  • Page 108

    Adjusting picture options (MENU/123) MENU Picture Picture Options Try Now You can adjust the picture options to optimize your viewing...

  • Page 109

    ●● HDMI UHD Color Allows you to set the HDMI UHD Color mode to On or Off for each HDMI...

  • Page 110

    Viewing in 3D "" This function is only supported for the 7100 to 8500 and 710D to 850D series models....

  • Page 111

    Adjusting 3D effects (MENU/123) MENU Picture 3D Configures the viewpoint, depth, and other 3D settings for a custom viewing experience....

  • Page 112

    Picture Support Functions Viewing a picture-in-picture (PIP) (MENU/123) MENU Picture PIP Try Now While viewing video from an external device...

  • Page 113

    Changing the picture size and position Changing the picture size (MENU/123) MENU Picture Picture Size Picture Size Try Now You...

  • Page 114

    Fitting the picture to the screen (MENU/123) MENU Picture Picture Size Fit to screen You can configure the TV so...

  • Page 115

    Adjusting the Sound Quality Choosing a sound mode (MENU/123) MENU Sound Sound Mode Try Now You can select a sound...

  • Page 116

    Applying sound effects (MENU/123) MENU Sound Sound Effect Try Now You can apply sound effects to alter how the TV...

  • Page 117

    Using the Sound Support Functions Selecting speakers (MENU/123) MENU Sound Speaker Settings Speaker Select Try Now You can select which...

  • Page 118

    Listening to TV sound through a Samsung Multiroom Link compatible speaker (MENU/123) MENU Sound Speaker Settings Multiroom Link You can...

  • Page 119

    Listening to the TV through Bluetooth headphones (MENU/123) MENU Sound Speaker Settings Bluetooth Headphones You can connect Bluetooth headphones to...

  • Page 120

    ●● Dolby Digital Comp Try Now Sets the Dolby Digital compression mode. ●● HD Audio Provides the TV sound...

  • Page 121: System and Support

    Setting the Time and Using the Timer Setting the current time (MENU/123) MENU System Time Clock Try Now You can...

  • Page 122

    Using the timers Using the sleep timer (MENU/123) MENU System Time Sleep Timer Try Now You can use this function...

  • Page 123

    ●● Music / Photo Allows you to specify a USB device folder containing music files in the music field...

  • Page 124

    Using the Screen Burn Protection and Energy Saving Functions Preventing screen burn (MENU/123) MENU System Auto Protection Time Try Now...

  • Page 125

    Using Anynet+ (HDMI-CEC) You can use the TV's remote control to control external devices that are connected to the TV...

  • Page 126

    Setting up as an Anynet+ (HDMI-CEC)-enabled device 1. Press the SOURCE button. The Source screen appears. Select a connected device,...

  • Page 127

    Updating the TV’s Software (MENU/123) MENU Support Software Update Try Now You can view your TV’s software version and update...

  • Page 128

    Protecting the TV from Hacking and Malicious Code (MENU/123) MENU System Smart Security You can use Smart Security to protect...

  • Page 129

    Configuring additional functions (MENU/123) MENU System Smart Security Settings ●● Antivirus Monitors the TV in real-time to prevent viruses from...

  • Page 130

    Using Other Functions Running the accessibility functions quickly You can use the Accessibility Shortcuts menu to quickly run the accessibility...

  • Page 131

    White text on black background (high contrast) (MENU/123) MENU System Accessibility High Contrast You can change major service screens to...

  • Page 132

    Changing the menu language (MENU/123) MENU System Menu Language Try Now You can use this function to change the menu...

  • Page 133

    Richer colors and superior picture quality (BD Wise) (MENU/123) MENU System General BD Wise Try Now You can enhance colors...

  • Page 134

    Registering the TV as a DivX-certified device (watching for pay DivX movies) (MENU/123) MENU System DivX® Video On Demand You...

  • Page 135: Troubleshooting

    Getting Support Getting support through Remote Management (MENU/123) MENU Support Remote Management Try Now You can use this feature to...

  • Page 136

    Finding the contact information for service (MENU/123) MENU Support Contact Samsung You can view the address of the Samsung website,...

  • Page 137

    There Is a Problem with the Picture Testing the picture (MENU/123) MENU Support Self Diagnosis Picture Test Before you review...

  • Page 138

    The problem Try this! Unable to find a If your TV is not connected to a cable or satellite...

  • Page 139

    I Can't Hear the Sound Clearly Testing the sound (MENU/123) MENU Support Self Diagnosis Sound Test Try Now If the...

  • Page 140

    I Can't See 3D Images Clearly "" This function is only supported for the 7100 to 8500 and 710D to...

  • Page 141

    My Computer Won't Connect The problem Try this! The "Mode Not Supported" message Set your PC’s output resolution so it...

  • Page 142

    Anynet+ (HDMI-CEC) Isn't Working The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports...

  • Page 143

    I Have Trouble Launching/Using Apps The problem Try this! I launched an app, but it's in English. Languages supported by...

  • Page 144

    Other Issues The problem Try this! Watching TV for an extended period of time causes the panel to generate heat....

  • Page 145

    The problem Try this! Broadcasting is only available when the Source is set to TV. The Broadcasting menu cannot...

  • Page 146: Precautions and Notes

    Before Using the Recording and Timeshift Functions Before using the recording and schedule recording functions "" Recording is not supported...

  • Page 147

    Before using the timeshift function "" Timeshift is not supported in the U.S.A and Canada. ●● A USB hard drive...

  • Page 148

    Read Before Using 3D Mode "" This function is only supported for the 7100 to 8500 and 710D to 850D...

  • Page 149

    [[ Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D VIEWING. READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE...

  • Page 150

    [[ Safety precautions The following safety instructions are provided to ensure your personal safety and prevent property damage. Please read...

  • Page 151

    Supported Resolutions for 3D Modes "" These specifications apply to the 16:9 display ratio only. HDMI Resolution Frequency (Hz) 1280...

  • Page 152

    Supported Resolutions for each of UHD Input Signals ●● Resolution: 3840 x 2160p, 4096 x 2160p "" The HDMI connection...

  • Page 153

    S Recommendation disclaimer "" Some of the features recommended by S Recommendation may not be available on all models. ""...

  • Page 154

    Read Before Using Voice, Motion, or Face Recognition "" This function is not available on certain models in specific geographical...

  • Page 155

    Voice Recognition ●● Voice Recognition is not available in all languages, dialects, or regions. Its performance differs with the language...

  • Page 156

    Requirements for Using Motion Recognition ●● Be sure to use Motion Control within the recommended distance of between 4.9 ft...

  • Page 157

    Read Before Using Apps ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in...

  • Page 158

    ●● E-commerce for online purchases is not supported. ●● With websites that have scrollable windows, scrolling a window can result...

  • Page 159

    Read Before Playing Photo, Video, or Music Files Limitations on use of photo, video, and music files ●● The TV...

  • Page 160

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt...

  • Page 161

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360x8640 *.jpeg *.png PNG 4096x4096 *.bmp BMP 4096x4096 *.mpo...

  • Page 162

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096X2160: 24 H.264 BP/MP/HP...

  • Page 163

    Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does...

  • Page 164

    Read After Installing the TV Picture sizes and input signals The Picture Size setting is applied to the current source....

  • Page 165

    Read before setting up a wireless Internet connection Precautions for wireless Internet ●● This TV supports the IEEE 802.11 a...

  • Page 166

    Read Before Connecting a Computer (Supported Resolutions) When you connect your TV to a computer, set the computer's video card...

  • Page 167

    VESA DMT Horizontal Vertical Polarity Resolution Clock frequency Display format frequency frequency (horizontal / (Dots x lines) (MHz) vertical) (KHz)...

  • Page 168

    Supported Resolutions for Video Signals CEA-861 Horizontal Vertical Polarity Resolution Display Clock frequency frequency frequency (horizontal / (Dots x lines)...

  • Page 169

    Read Before Using Bluetooth Devices "" This function is not available on certain models in specific geographical areas. Restrictions on...

  • Page 170

    License This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies,...

  • Page 171

    Glossary ●● 480i / 480p / 720p / 1080i / 1080p Generally refers to the number of effective scanning lines...

  • Page 172

    ●● Dynamic versus Static IP Addresses If the network requires a dynamic IP address, use an ADSL modem or router...

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