Vidao 55V850R User Manual

Page of 38
55V850-36
Troubleshooting 
Symptom  
Possible Solutions
Cannot receive certain 
channels through the 
antenna
•  Perform Channel Scan to add channels into the TV tuner memory.    
   See page 
31
.
•  Readjust your antenna and retry Auto Channel Scan.
•  Signal from the TV station may be weak in your area.
No color
•  Check the video installation of your external A / V equipment.     
   See pages 
13-18
.
Video noise or choppy picture
•  Readjust antenna. Keep TV away from noise sources, neon lights,     
   and microwave appliances.
TV blocked on certain channels
•  Perform Channel Scan to add channels into the TV tuner memory.   
   See  page 
21
.
•  Check whether the channel was deleted. See page 
30.
•  Check parental control settings. See page 28,29.
•  Restore default settings. See page 
24.
Cannot use certain functions
•  If the item chosen in a menu is shown in gray text, that item cannot be  
   selected in the current input.
No sound
•  Check that connected audio cables are completely inserted.
   See page 
22
.
•  Mute function may be enabled, press mute on the remote.
Black box on screen
•  The “Text” option is enabled and no text is available.
•  Press the CCD button on the remote control to turn off.
No power
•  Batteries in the remote control may need replacing.
•  Re-attach AC plug to wall outlet.
No picture
•  Digital TV channel signal maybe weak, try another channel.
•  Press INPUT button to verify the desired input selected.
•  Re-connect the antenna or cable wiring.
•  Restore default settings. See page 
24.
Remote control does not function
•  Replace batteries with new ones.
•  Check that battery polarity is correct.
•  Point remote directly at the TV’s IR receiver. See page 
8
.