Whirlpool WDT720PADM Owner's Manual

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, 
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. 
In Canada, visit www.whirlpool.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence. 

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It is normal for certain cycles to repeatedly pause for several 
seconds during the main wash.

Is the door closed tightly and latched?

Is the right cycle selected? 

Is there power to the dishwasher? Has a household fuse blown, 
or has a circuit breaker tripped? Replace the fuse or reset the 
circuit breaker. If the problem continues, call an electrician.

Has the motor stopped due to an overload? The motor 
automatically resets itself within a few minutes. If it does not 
restart, call for service.

Is the water shutoff valve (if installed) turned on?

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Check the following:

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Is the overfill protection float able to move up 
and down freely? Press down to release.

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Try the 1 Hour Wash cycle.

Is the water supplied to the dishwasher hot enough? The 
dishwasher runs longer while heating water. 

Is the dishwasher cycle time within the cycle times? See cycle 
sections wash times. A delay automatically occurs in some 
wash and rinse cycles until the water reaches the proper 
temperature.

This dishwasher is equipped with an optical sensor wash that 
detects water temperature, soil and detergent amount. Wash 
cycles are adjusted based on the load sensing. 

IMPORTANT: The very first wash cycle after installation in your 
home will be adjusted to include an additional 2 rinses. This 
cycle must not be interrupted for proper sensor adjustment. If 
this adjustment cycle is canceled or stopped before the Clean 
light comes on at the end of the cycle, the next wash cycle will 
repeat this sensor adjustment.

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Is the cycle complete?

Was the disposer knockout plug removed during installation? 
(See “Install the drain hose” section in the Installation 
Instructions.)

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Is the cycle complete?

Check for items such as cookie sheets, cutting boards, or large 
containers that may be blocking the detergent dispenser from 
opening properly.

Be sure the cycle has finished (green light is on). If it has not 
finished, you will need to resume the cycle by pressing START/
RESUME and closing the door within 3 seconds.

Is the detergent lump-free? Replace detergent if necessary.

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Was too much detergent used?

Is the brand of detergent making excess foam? Try a different 
brand to reduce foaming and eliminate buildup.

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Are dishes washed only every 2 or 3 days?

Check and clean your filters regularly. See the table in 
“Filtration System” section for “Recommended Time Interval 
to Clean Your Filter.”

Does the dishwasher have a new plastic smell? Run a vinegar 
rinse as described in “Dishwasher Care.”

To avoid odor, use affresh

®

 dishwasher and disposal cleaner 

tablet once a month or as needed for a fresher dishwasher as 
described in “Dishwasher Care.”

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Is the dishwasher aligned with the countertop? Moisture from 
the vent in the dishwasher console can form on the counter. 
Refer to the Installation Instructions for more information.

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Is the overfill protection float able to move up and down 
freely? Press down to release.

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Be sure the water supply is turned on to the dishwasher. 
(This is very important following the new installation of 
your dishwasher.)

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Check for suds in the dishwasher. If foam or suds are 
detected by the dishwasher sensing system, the 
dishwasher may not operate properly or may not fill with 
water.

Suds can come from:

1. Using the incorrect type of detergent, such as 

laundry detergent, hand soap, or dish detergent for 
hand washing dishes. 

2. Forgetting to replace the rinse aid dispenser cap 

after filling (or refilling) the rinse aid.

3. Using an excessive amount of dishwasher detergent.