Sony XBR-55X850B Owner's Manual

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D:\SONY TV\SY140104_Clover 67 (Rev-1)\4533569121_US\US06OPT.fm
XBR-70X850B / 65X850B / 55X850B / 49X850B / KDL-70X830B / 65X830B / 55X830B
4-533-569-12(1)
31
US
US
Additional Information
Troubleshooting
When the illumination LED is flashing red, count how many times it flashes 
(interval time is three seconds). 
If the illumination LED flashes red, reset the TV by disconnecting the AC power cord from the 
TV for two minutes, then turn on the TV.
If the problem persists, contact Sony Customer Support (information provided on the front 
cover) with the number of times the illumination LED flashes red (interval time is three seconds). 
Press "/1 on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer 
Support. 
When the illumination LED is not flashing, check the items as follows.
You can also refer to “Troubleshooting” in the i-Manual or perform self-diagnosis by selecting 
 Help 
 Customer Support 
Self Diagnostics. If the problem persists, contact Sony 
Customer Support (information provided on the front cover).
Condition
Explanation/Solution
There is no picture (screen 
is dark) and no sound.
• Check the cable/antenna connection.
• Connect the TV to AC power, and press "/1 on the TV 
or POWER on the remote control.
Some programs cannot be 
tuned.
• Check the antenna.
The remote control does not 
function.
• Replace the batteries.
• Your TV may be in SYNC mode. 
Press Control Bar (....) and slide left/right to select 
SYNC MENU, then press the touchpad. Select TV 
Control
 and then select Home (Menu) or Options to 
control the TV. 
When using IR Remote Control, press SYNC MENU
select TV Control and then select Home (Menu) or 
Options to control the TV.
The Parental Lock 
password has been 
forgotten.
• Enter 4357 for the PIN code. (PIN code 4357 is always 
accepted.)
The TV and its surroundings 
become warm.
• When the TV is used for an extended period of time, 
the TV and its surroundings may become warm to the 
touch. This is not a malfunction of the TV.
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