Electrolux E30GC70FSS Owner's Manual

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Solutions to common problems
Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance. 
Questions or for service call:  1-877-4ELECTR
OLUX
 (1-877-435-3287)
Before you call
Problem 
Solution
Surface burners 
do not light.
•  Surface control knob has not been completely turned to LITE. Push in and turn
the Surface Control knob to LITE until burner ignites and then turn control knob
to desired flame size.
•  Be sure gas supply valve is open.
•  Burner ports are clogged. Clean burner. See Cleaning the burner grates, burner
caps, burner heads in general care & Cleaning section. With the burner off,
clean ports with a small-gauge wire or needle.
•  Power cord is disconnected from outlet (Electric ignition models only). Be sure
cord is securely plugged into the outlet.
•  Electrical power outage (electric ignition models only). Burners can be lit
manually. See Setting Surface Controls in this Use and Care Guide.
Burner flame only
lights half way 
around burner
•  Burner ports are clogged. With the burner off, clean ports by using a small-
gauge wire and needle.
•  Moisture is present after cleaning. Lightly fan the flame and allow burner to operate
until flame is full. Dry the burners thoroughly following instructions in the General
Cleaning section.
Burner flame is
orange
•  Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
•  In coastal areas, a slightly orange flame is unavoidable due to salt air.