Siemens SE551 S30853-H1029-R701 User Manual
Product codes
S30853-H1029-R701
127
Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / customer_care.fm / 03.11.2008
Sc
hablone 200
4_12
_27
Service (Customer Care)
We offer you support that is fast and tailored to your specific needs!
Our Online Support on the Internet can be reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our products. It also provides a list of FAQs and
answers plus user guides and current software updates (if available for the product) for
you to download.
You will also find frequently asked questions and answers in the appendix of this user
guide.
For personal advice on our range of products and assistance with repairs or guarantee/
warranty claims you can contact us on:
UK helpdesk: 0 84 53 67 08 12.
Ireland 18 50 77 72 77.
Please have your proof of purchase ready when calling with regard to guarantee/war-
ranty claims.
Replacement or repair services are not offered in countries where our product is not sold
by authorised dealers.
Please address any questions about DSL access to your network provider.
Our Online Support on the Internet can be reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our products. It also provides a list of FAQs and
answers plus user guides and current software updates (if available for the product) for
you to download.
You will also find frequently asked questions and answers in the appendix of this user
guide.
For personal advice on our range of products and assistance with repairs or guarantee/
warranty claims you can contact us on:
UK helpdesk: 0 84 53 67 08 12.
Ireland 18 50 77 72 77.
Please have your proof of purchase ready when calling with regard to guarantee/war-
ranty claims.
Replacement or repair services are not offered in countries where our product is not sold
by authorised dealers.
Please address any questions about DSL access to your network provider.
Guarantee Certificate (United Kingdom)
Without prejudice to any claim the user (customer) may have in relation to the dealer or
retailer, the customer shall be granted a manufacturer's Guarantee under the conditions
set out below:
u In the case of new devices and their components exhibiting defects resulting from
retailer, the customer shall be granted a manufacturer's Guarantee under the conditions
set out below:
u In the case of new devices and their components exhibiting defects resulting from
manufacturing and/or material faults within 24 months of purchase, Gigaset Com-
munications shall, at its own option and free of charge, either replace the device
with another device reflecting the current state of the art, or repair the said device.
In respect of parts subject to wear and tear (including but not limited to, batteries,
keypads, casing), this warranty shall be valid for six months from the date of pur-
chase.
munications shall, at its own option and free of charge, either replace the device
with another device reflecting the current state of the art, or repair the said device.
In respect of parts subject to wear and tear (including but not limited to, batteries,
keypads, casing), this warranty shall be valid for six months from the date of pur-
chase.
u This Guarantee shall be invalid if the device defect is attributable to improper treat-
ment and/or failure to comply with information contained in the user guides.
u This Guarantee shall not apply to or extend to services performed by the authorised
dealer or the customer themselves (e. g. installation, configuration, software down-
loads). User guides and any software supplied on a separate data medium shall be
excluded from the Guarantee.
loads). User guides and any software supplied on a separate data medium shall be
excluded from the Guarantee.
u The purchase receipt, together with the date of purchase, shall be required as evi-
dence for invoking the Guarantee. Claims under the Guarantee must be submitted
within two months of the Guarantee default becoming evident.
within two months of the Guarantee default becoming evident.