SonicWALL 4.5 User Manual
84
Enforced Client Product Guide
Using Enforced Client
Managing your subscriptions
3
Update subscription information
Use the
Subscription History
page to update the contact and account information for each of your
protection service subscriptions. This is useful for administrators who manage multiple
accounts.
accounts.
Note
To update information for a subscription:
1 On the
1 On the
My Account
page, in the
Service Summary
section, select
View subscription history
.
The
Subscription History
page lists details for each service subscription.
2 In the listing, select
Edit
for the subscription you want to update.
3 In the
Edit Subscription Information
page, type new information for:
Email address
Company name
First name
Last name
4 Click
Submit
to return to the
Subscription History
page and view the updated entry.
Purchase, add, and renew services
To ensure that additional or renewed services remain on the same account with your existing
services, follow these guidelines:
services, follow these guidelines:
Submit your order through the same SecurityCenter website you use to maintain your
original subscriptions.
original subscriptions.
Submit your order with the same email address you used to register and maintain your
original subscriptions.
original subscriptions.
By keeping all your service subscriptions on the same account, all your client computers report
to the same SecurityCenter website, and your service provider sends all correspondence and
notifications to one email address.
to the same SecurityCenter website, and your service provider sends all correspondence and
notifications to one email address.
To purchase, add, or renew services:
1 On the
1 On the
My Account
page, locate the
Service Summary
section.
2 In the
Add Service
column, click
Buy
,
Buy More
, or
Renew
.
3 Follow the instructions on the
Product Purchase
page.
Note
Your service provider determines whether this feature is available to you. Typically, the
Edit
link
is available only to SonicWALL partners who oversee security for multiple accounts.
Note
If you customized an administrator email address that is different than the email address you used
to place your original order, be sure you use the original email address to place your new order.
to place your original order, be sure you use the original email address to place your new order.
You can also access the
Product Purchase
page from the
SecurityCenter
page or the
Subscription History
page.