Xerox EX2101 User Manual
C
C-2
Troubleshooting
General printing problems
If this happens
Try this
You cannot select or view
one of the queues.
one of the queues.
•
Request that your system administrator enable the queue in Setup.
You cannot connect to
the Fiery EX2101 from a
Windows computer with
Command WorkStation or
the Fiery utilities.
the Fiery EX2101 from a
Windows computer with
Command WorkStation or
the Fiery utilities.
•
Make sure the connection is configured correctly.
For instructions, see the
.
Printing seems to take
too long.
too long.
•
Print to a queue instead of to the Direct connection.
When you print to a queue, the job is stored on the Fiery EX2101 until it can be
processed and printed; when you print to the Direct connection, the job cannot be sent
to the Fiery EX2101 until the previous job is finished processing, so you must wait
longer to use your computer.
processed and printed; when you print to the Direct connection, the job cannot be sent
to the Fiery EX2101 until the previous job is finished processing, so you must wait
longer to use your computer.
One or more Media Type
options are dimmed.
options are dimmed.
•
Select a Paper Source that supports the Media Type you are using.
For information on requirements and constraints pertaining to special papers and
transparencies, see
transparencies, see
.