Panasonic KX-TCD535HK User Manual
107
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Before Requesting Help
If you experience any problems with the normal use of your apparatus, you should
unplug it from the telephone outlet and connect a known working telephone in its place.
If the known working telephone still has problems, then please contact the customer
service department of your Network provider.
If it operates correctly, then the problem is likely to be a fault in your apparatus.
In this case, contact your supplier for advice. Your Network provider may charge you if
they attend a service call that is not due to an apparatus supplied by them.
Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor
(Base Unit).
unplug it from the telephone outlet and connect a known working telephone in its place.
If the known working telephone still has problems, then please contact the customer
service department of your Network provider.
If it operates correctly, then the problem is likely to be a fault in your apparatus.
In this case, contact your supplier for advice. Your Network provider may charge you if
they attend a service call that is not due to an apparatus supplied by them.
Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor
(Base Unit).
Problem
Possible cause
Solution
Page
The unit does not work.
•
Batteries not installed
properly.
properly.
•
AC adaptor of base unit
not connected properly.
not connected properly.
•
Re-install batteries
properly.
properly.
•
Disconnect and then
connect AC adaptor.
connect AC adaptor.
p. 15
Display is blank.
•
Cordless handset not
turned on.
turned on.
•
Turn on power.
p. 18
Cordless handset will not
turn on.
turn on.
•
Batteries not inserted.
•
Batteries not charged.
•
Insert the 2 rechargeable
batteries supplied.
batteries supplied.
•
Place cordless handset
on charger and connect
AC adaptor to charger
and AC outlet (full charge
period 7 hrs).
on charger and connect
AC adaptor to charger
and AC outlet (full charge
period 7 hrs).
p. 15
Battery charge icon not
counting up.
counting up.
•
Dirty charge contacts.
•
Charger not powered up.
•
Clean charge/battery
contacts and retry
charge.
contacts and retry
charge.
•
Connect AC adaptor to
charger and AC outlet.
charger and AC outlet.
p. 16
p. 15
icon flashes.
•
Cordless handset not
registered to base unit.
registered to base unit.
•
Cordless handset out of
range of base unit.
range of base unit.
•
No power into base unit.
•
Register cordless
handset to base unit.
handset to base unit.
•
Move cordless handset
closer to base unit.
closer to base unit.
•
Connect AC adaptor to
base unit and AC outlet.
base unit and AC outlet.
p. 90
p. 15
Cordless handset busy
tone heard when
tone heard when
is
pressed.
•
Cordless handset out of
range of base unit.
range of base unit.
•
Another unit in use.
•
Move cordless handset
closer to base unit.
closer to base unit.
•
Wait for the other user to
complete call.
complete call.
No dial tone.
•
Telephone line not
connected.
connected.
•
Insert telephone line cord
to network.
to network.
•
Turn power OFF then
ON.
ON.
p.15
p.18
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