Graco 249881 User Manual

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Troubleshooting 
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* To use the Matrix Emergency Mode contact the Matrix System Administrator in your facility.
Meter has been in 
service for an 
extended period of 
time and begins to 
work erratically 
such as loss of 
Work Orders or 
Security settings.
E-Prom on meter board has reached 
the end of its life.
Attempt to reprogram the meter. If you see a pop-up 
screen on the PC that says, “Memory Failure” and/or the 
meter screen defaults to the ACTIVATE/ACTIVATE 
screen, the E-Prom on the meter board must be 
changed. Install the Electronics Repair Kit (246675). 
The Electronics Repair Kit includes a new meter board 
with E-Prom. The meter then can be reprogrammed to 
the features desired.
Meter leaks.
Extension may be loose from meter 
fluid housing.
Tighten seal nut using two wrenches.
Swivel connection at hose may be 
leaking.
Clean, seal, and tighten joint.
Meter cuts on and 
off during preset 
dispense.
The trigger is being held during pre-
set dispense.
Release the trigger during preset dispense.
Trigger or trigger membrane switch is 
damaged - flow bars DO show on the 
meter display when the trigger IS 
NOT actuated.
Replace the trigger and trigger membrane using the 
Trigger Repair Kit (246439 N. A., 249883 Australia). See 
page 33. Do not use clamps or wire ties to hold trigger 
during dispense, doing so voids the warranty.
Meter displays 
“active trig”
Trigger or trigger membrane switch is 
damaged - flow bars DO show on the 
meter display when the trigger IS 
NOT actuated.
Replace the trigger and trigger membrane using the 
Trigger Repair Kit (246439). See page 33. Do not use 
clamps or wire ties to hold trigger during dispense, doing 
so voids the warranty.
Trigger is being held before activating 
meter for dispense.
Release trigger to activate meter.
Problem
Cause
Solution