GE JS968 User Manual
Problem
Possible Causes
What To Do
Clock and timer do
Plug on range is not completely •
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home
• Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
circuit breaker tripped.
Oven controls improperly set.
• See the Using the clock and timer section.
Oven will not self-clean
The oven temperature is
• Allow the range to cool and reset the controls.
too high to set a self-clean
operation.
operation.
Oven controls improperly set.
• See the Using the self-cleaning oven section.
The probe is plugged into
• Remove the probe from the oven.
the outlet in the oven.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
• Touch the CLEAR/OFF pad. Open the windows to
during a clean cycle
rid the room of smoke. Wait until the LOCKED light
goes off. Wipe up the excess soil and reset the clean
cycle.
goes off. Wipe up the excess soil and reset the clean
cycle.
Oven door will not
Oven too hot.
• Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a
Oven controls not properly set. •
See the Using the self-cleaning oven section.
clean cycle
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
again or for a longer period of time.
“LOCKED” flashes
The self-clean cycle has been •
Close the oven door.
in the display
selected but the door is not
closed.
closed.
“LOCKED” light is
The oven door is locked
• Touch the CLEAR/OFF pad. Allow the oven to cool.
on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
dropped below the
locking temperature.
“F—and a number
You have a function error code. •
Touch the CLEAR/OFF pad. Put the oven back into
or letter” flash
operation.
in the display
If the function code repeats.
• Disconnect all power to the range for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
error code repeats, call for service.
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Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Before You Call For Service…
Troubleshooting Tips