Lg Electronics LFX25974ST User Manual

Page of 148
ENGLISH
37
TROUBLESHOOTING
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time and money.
Problem
Possible Causes
Solutions
Refrigerator and Freezer 
section are not cooling.
The refrigerator control is set to OFF (some 
models).
Turn the control ON. Refer to the Setting the 
Controls section for proper temperature settings.
Refrigerator is set to demo mode.
Demo Mode allows the lights and control display to 
work normally while disabling cooling to save energy 
while on the showroom floor. Refer to the Setting 
the Controls section for instructions on how to 
disable Demo Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each 
compartment may raise slightly. Wait 30 minutes 
and confirm the proper temperature has been 
restored once the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to 
reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of 
time or moved on its side, it is necessary for the 
refrigerator to stand upright for 24 hours before 
connecting it to power. 
Cooling System runs too 
much.
Refrigerator is replacing an older model.
Modern refrigerators require more operating time but 
use less energy due to more efficient technology. 
Refrigerator was recently plugged in or 
power restored.
The refrigerator will take up to 24 hours to cool 
completely.
Door opened often or a large amount of food 
/ hot food was added.
Adding food and opening the door warms the 
refrigerator, requiring the compressor to run longer in 
order to cool the refrigerator back down. In order to 
conserve energy, try to get everything you need out 
of the refrigerator at once, keep food organized so 
it is easy to find, and close the door as soon as the 
food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not 
shut all the way, see the Doors will not close 
completely or pop open section in Parts & Features 
Troubleshooting.
Refrigerator is installed in a hot location.
The compressor will run longer under warm 
conditions. At normal room temperatures (70°F) 
expect your compressor to run about 40% to 80% 
of the time. Under warmer conditions, expect it to 
run even more often. The refrigerator should not be 
operated above 110°F.
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to clean 
the condenser cover and vents. Do not remove the 
panel covering the condenser coil area.