KitchenAid W10750372A Use & Care Manual

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, 
refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://kitchenaid.custhelp.com. In 
Canada, visit http://www.kitchenaid.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:

KitchenAid Brand Home Appliances

 

Customer eXperience Center

 

553 Benson Road

 

Benton Harbor, MI 49022-2692

In Canada:

KitchenAid Brand Home Appliances

 

Customer eXperience Centre

 

200 - 6750 Century Ave.

 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

PROBLEM SOLVER

PROBLEM

POSSIBLE CAUSES AND/OR SOLUTIONS

Power supply cord is unplugged - Plug into a grounded outlet.

ENERGY SAVE is active, and the display is blank - Press any keypad on the control to display the 
time of day. See the “Electronic Oven Controls” section for more information.

Household fuse is blown, or a circuit breaker is tripped - Replace the fuse or reset the circuit breaker. 
If the problem continues, call an electrician.

The control displays an F9 or F9 E0 error code - The electrical outlet in the home may be miswired. 
Contact a qualified electrician to verify the electrical supply.

The control knob is not set correctly - Push in knob before turning to a setting.

Air in the gas lines - If this is the first time the surface burners have been used, turn on any one of the 
surface burner knobs to release air from the gas lines.

Clogged burner ports - See “Sealed Surface Burners” section.

Clogged burner ports - See “Sealed Surface Burners” section.

Burner caps positioned improperly - See “Sealed Surface Burners” section.

Range converted improperly - If propane gas is being used, contact a service technician or see 
“Warranty” for contact information.

Cookware and flame are not matched - The cookware should be centered above the burner with the 
bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of 
the pan.

Improper cookware - Ideal cookware should have a flat bottom, straight sides and a well fitting lid, and 
the material should be of a medium to heavy thickness.

Control knob set to incorrect heat level - See “Cooktop” section.

Range is not level - Level the range. See the Installation Instructions.

Delay Start is set - See “Cook Time” section.

Control Lock is on - Press and hold START for 3 seconds to unlock.

The range is in Demo Mode - Demo Mode will deactivate all oven elements. See “Demo Mode” in the 
“Electronic Oven Controls” section.

Electronic oven control set incorrectly - See “Electronic Oven Controls” section.

Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven 
Controls” section.

Power failure (display shows flashing time) - Clear the display. On some models, reset the clock, if 
needed. See “Clock” keypad feature in the “Feature Guide” section.

Error code (display shows letter followed by number) - Depending on your model, press CANCEL to 
clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for 
service. See “Warranty” for contact information.

Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”) - See the “Start” 
keypad feature in the “Feature Guide” section.

Range is in Sabbath Mode (display shows “SAb”) - Press CANCEL to exit Sabbath Mode.

Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional 
Clean cycles. Use the AquaLift

®

 Technology Cleaning Kit. affresh

®

 Kitchen and Appliance Cleaner or 

affresh

®

 Cooktop Cleaner can be used for stubborn soils. See the “Accessories” and “Clean Cycle” 

sections for more information.