KitchenAid 2313715A User Manual

8. If the room temperature will drop below 32°F (0°C), remove 

water from the drain line.

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Plug in ice maker or reconnect power.

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Turn ice maker off and remove all remaining ice from ice 
bin.

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Pour 1 qt (0.95 L) of water into the ice bin near the drain 
and let the unit stand for approximately five minutes. This 
will allow the water in the bin to drain into the drain pump 
so that the pump will remove the remaining water from 
the ice bin and the drain pump.

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Unplug ice maker or disconnect power.

9. Before using again, clean the ice maker and storage bin.

10. Plug into a grounded 3 prong outlet.

NOTE: All components of the ice maker are permanently 
lubricated at the factory. They should not require any additional 
oiling throughout the normal life of the machine.

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Is the power cord plugged in? Plug into a grounded 3 prong 
outlet.

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Is the control set to ON? Be sure that the control is set to 
ON.

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Has a household fuse blown, or has a circuit breaker 
tripped? Replace the fuse or reset the circuit breaker. If the 
problem continues, call an electrician.

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Is the room temperature cooler than normal? Room 
temperature must be above 55°F (13°C). Otherwise, bin 
thermostat may sense cold room temperature and shut off 
even though the bin is not full of ice. Also, unit may not restart 
once it does shut off.

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Does the red light come on when the Clean button is 
pushed? The ice maker is receiving power but may need 
cleaning. See “Cleaning.”

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Does the ice maker have a drain pump? If there was a large 
amount of water added to the ice maker, wait a few minutes 
for the drain pump to clear. If there is still water in the bin, 
check to see whether the drain hose is kinked.

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Is water being circulated through the ice maker? This is 
normal operation. Water is added once per ice-making cycle.

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Is the water in the reservoir overflowing? This is normal. 
This overflow helps to purge minerals that were removed from 
the water during the ice making process. 

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Is there a “whooshing” sound? Check the following things:

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Make sure that the water supply is hooked up and turned 
on.

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Make sure that the drain cap is tight and the water drain 
pan pump is securely attached to the water pan.

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Is there ice between the evaporator plate and the cutting 
grid? Check to be sure that the ice maker is level. See 
“Leveling.” If the ice maker is level, and the problem persists, 
run a cleaning cycle. See “Cleaning.” 

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Is the control set to ON? Be sure that the control is set to 
ON.

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Is the water supply connected? Make sure the water supply 
is properly connected and turned on.

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Is the drain cap securely in place? If the drain cap is loose, 
water will empty from the water pan, and you will have either 
thin ice or no ice. Tighten the drain cap.   

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Is there debris in the drain tube? Clean the drain tube.

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Is there a kink in the drain line? Be sure that there are no 
kinks in the line. 

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Is the service light flashing on and off continually? Call for 
service.