U-Line B12115 User Manual

Page of 20
16
U-Line Combo® Models and Ice Makers Service
11 Service
Problem
Possible Cause and Remedy
Interior Light 
Does Not 
Illuminate.
The light bulb may be defective.(See MAINTENACE)
Light Remains 
on When Door 
is Closed.
Adjust light actuator bracket ob bottom of door.
Unit Develops 
Frost on 
Internal 
Surfaces.
Unit is a manual defrost model that will require 
occasional defrosting. When there is build-up of 1/4” 
or more, manually defrost the unit. 
Ensure the door is closing and sealing properly. 
High ambient temperature and excessive humidity 
can also produce frost. 
Unit Develops 
Condensation 
on External 
surfaces
The unit is exposed to excessive humidity, moisture 
will dissipate as humidity levels increase.
Product is 
Freezing in 
Combo Models.
Adjust the temperature to a warmer set-point. (See 
OPERATION)
Product is Not 
Cold Enough in 
Combo models.
Air temperature does not indicate product 
temperature. See OPERATION - Checking Product 
Temperature.
Adjust the temperate to a cooler set-point. (See 
OPERATION)
Ensure unit is not located in excessive ambient 
temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure the interior light has not remained on too 
long.
Ensure nothing is blocking the front grille, found at 
the bottom of the unit.
Ensure the condenser coil is clean and free of any dirt 
or lint build-up.
Ice Cubes 
Sticking 
Together
During periods of limited use or high ambient 
temperatures, it is common for cubes to fuse 
together. Gently shake the bucket to break apart 
cubes.
No Ice 
Production
Ensure the bin arm is not in the up (off) position.
Not Enough Ice
Ensure the condenser coil is clean and free of any dirt 
or lint build-up.
Water in Bucket Ensure cube size adjustment is not se too high.
Normal Operating Sounds
All models incorporate rigid foam insulated cabinets to provide 
high thermal efficiency and maximum sound reduction for its 
internal working components. Despite this technology, your model 
may make sounds that are unfamiliar. 
Normal operating sounds may be more noticeable because of the 
unit’s environment. Hard surfaces such as cabinets, wood, vinyl or 
tiled floors and paneled walls have a tendency to reflect normal 
appliance operating noises.
Listed below are common refrigeration components with brief 
description of the normal operating sounds they make. NOTE: 
Your product may not contain all the components listed.
• Compressor: The compressor makes a hum or pulsing sound 
that may be heard when it operates. 
• Evaporator: Refrigerant flowing through an evaporator may 
sound like boiling liquid. 
• Condenser Fan: Air moving through a condenser may be heard.
• Automatic Defrost Drain Pan: Water may be heard dripping or 
running into the drain pan when the unit is in the defrost cycle.
Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD. Never attempt to repair or 
perform maintenance on the unit until disconnecting the 
main electrical power.
Troubleshooting - What to check when problems occur:
Before Calling for Service
If you think your U-Line product is malfunctioning, read the 
OPERATION section of this guide to understand clearly the 
function of the control. 
If the problem persists, read the NORMAL OPERATING 
SOUNDS and TROUBLESHOOTING GUIDE section of this guide 
to help you quickly identify common problems, and possible causes 
and remedies. Most often, this will resolve the problem without 
the need to call for service. 
If Service is Required
If you do not understand a troubleshooting remedy, or your 
product needs service, contact U-Line Corporation directly. 
Contact information appears on the rear cover of this guide.
When you call, you will need your product Model and Serial 
Numbers. This information can be recorded inside the front cover 
of this guide. It also appears on the Model and Serial number plate 
located on the upper right or rear wall of the interior of your 
product. 
Replacement Parts
When you need replacement parts, always request genuine U-Line 
replacements. U-Line designs and engineers products using 
components that work efficiently, and provide superior service life 
and performance. The use of aftermarket parts or components 
may affect the safety, operation, performance or durability of your 
product, and may also void its warranty.